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"shower excellent shower head just needs a clean "

"Very good "

"Really enjoyed our stay, lovely hotel and great breakfast completed with friendly staff, would definitely return m."

"Room was spotless. Breakfast was good. "

"Difficult to find and very problematic checking in. Digital check in never opened for me. The only way I was able to get into my room was that I was let in by a management person. I didn’t leave for dinner because I was afraid I’d be locked out. I wanted to drop my luggage around noon so I could see the sites without suitcase in tow but since there is no on site staff and no check in until 4 that was not possible. Please come up with a solution for travelers who need to store luggage. "

"The breakfast was good but, need to be hotter. Staffs were excellent, good quality service. We did not experience any evening meals unfortunately, we arrived Sunday and stays till Wednesday morning. The hotel only serves dinners from Wednesday evening to Saturday 😟 We weren’t aware until we made the booking. We were also we’re not aware of any extra parking space at the back of the hotel? I has messaged the hotel about parking earlier but was told to park at Westgate Carpark! Only after we had...

"Staff lovely and very helpful "

"This was a lovely hotel and deserves more than a 3*. The staff were very friendly and helpful and the hotel rooms were very clean and inviting. The restaurant was excellent"

"Room was lovely and clean, all I needed for a one night solo stay. Loved that there were breakfast options provided and plenty of tea bags and milk! No complaints and would happily stay again in future!"

"I always enjoy staying here. Historic building with character. Spacious and comfortable room. Very good service. Breakfast is a little pricey, but it is worth it: one is paying not just for the quality of the food, but also the ambience: proper table service (instead of the ubiquitious buffet) in a wonderful breakfast room. Cannot wait to return."

"Nice, clean and handy to get around Newark. Rooms are big and plenty of space, no issues whatsoever. Will book again."

"All of the above."

"Great staff"

"Great location at top of the Steep Hill and a few minutes walk from both the Cathedral and Castle. 4* finish to hotel and amenities. "