Hi Kaspar, thank you for sharing this positive feedback with us. Providing exceptional value for our guests is at the heart of what we do, ensuring we exceed holiday expectations at every turn . Looking forward to your next magical mountain retreat with us!

Hi Peter, thank you for the great feedback! At Kiara Lodge, we aim not only for satisfaction, but genuine holiday bliss. From our first-class amenities to the array of activities designed for both serenity and excitement, we're dedicated to crafting unforgettable experiences. Can't wait to welcome you back .

Hi Steve, we're thrilled to hear that you had a great experience at our place! Creating a family-friendly environment is something we take great pride in, and your kind words serve as a testament to our efforts. We appreciate your support and hope to welcome you and your family back soon. Thank you for choosing us

Hi Zakariya, we're blown away by your fantastic score . It looks like you had a blast during your stay, soaking in the breathtaking mountain views and making the most of our incredible resort amenities .

Hi Floris, it's always wonderful hearing what our guests thought of their experience . We are thrilled to know you had a perfect holiday at our picturesque mountain resort, and we hope we get the pleasure of providing with another fantastic stay in the future!

Hi Futhi, we are so happy that you enjoyed your time with us . We try our hardest to offer a great stay to each guest and are thrilled that your overall experience met your expectations. We look forward to your next visit!

Thank you for the fantastic rating, Peter! We think it's safe to say you enjoyed a stunning stay at our well-equipped, upmarket resort, as well as the peaceful mountain surroundings. We loved being of service to you and hope to see you again soon .

Hi Portia, thank you for reviewing your recent holiday with us. We are gutted to find that your experience was not ideal, and would have appreciated more information to help us understand where we went wrong. We do hope to have another chance in the future to be able to prove ourselves to you.

Hi Karen, thank you for taking the time to rate your stay with us. We are very sorry that you did not enjoy a more impressionable experience at our resort, and would have appreciated more feedback so that we know how best to improve our service. Nonetheless, we will continuously work towards bettering our offering across all fronts, so that your next interaction with us is nothing short of exceptional!

Hi Antonio, thank you for the wonderful feedback! - It sure does let us know we're doing something right. Our resort certainly continues to stand as a firm favourite, especially with its unforgettable mountain views and pure serenity - we're so happy that you got to enjoy this too. We hope to welcome you back again soon for another unforgettable holiday!

Dear Craig Thank you for sharing your wonderful experience with us and for this amazing endorsement of our resort! We are so thrilled that you were happy with your unit, as we pride ourselves on exceptional service and well-kept facilities. We loved hosting you and hope to welcome you back in the near future. Have an amazing day.

Hi Phathutshedzo, Thank you very much for the 10star rating, we appreciate you. 😊

Dear Guest, Thank you for bringing this to our attention. We’re sorry that your experience did not match your expectations. We will look into these issues with our team and resolve them promptly and accurately.

Dear Guest, thank you for your review. We are happy to know you had a great family getaway at our resort.

Dear Guest, thank you for your feedback, we are thrilled to know that you enjoyed your stay at the resort and apologize for any inconvenience experienced.

Hi Aayesha, We thank you for rating us. Kind regards

Hi Vicash, We appreciate your feedback and apologise for those areas in which we fell short with customer service. Some of our guest facilities are unavailable to comply with covid 19 prevention regulations. Kind regards

Hi, Thank you so much for the amazing review. We are so thrilled to see that you fully enjoyed your stay at our beautiful resort. We can't wait to see you again! Regards👍🙂👍

Hi Anthony. Thank you so much for the excellent review, we really appreciate your feedback and support. We are thrilled to know that you enjoyed your stay at our beautiful resort and we look forward to hosting you in the future. Regards 👍😊👍

Hi Ashlin. Thank you so much for the excellent review, we really appreciate your feedback and support. We are thrilled to know that you enjoyed your stay at our beautiful resort and we look forward to hosting you in the future. Regards 👍😊👍

Hi Colin, Thank you very much for your review and we are pleased that all enjoyed your overall holiday at our resort and we look forward to seeing you again. Regards

Dear Michaela, Thank you for your review and we are pleased that you enjoyed your stay. Our WiFi signal strength is stronger the closer the chalet is to the resort's administration offices, so we apologise for the difficulty that you experienced. Regards

Dear Guest Thank you for taking the time to review your stay. We trust that your next stay with us will be pleasurable and memorable experience. Yours Sincerely Kiara Lodge

Hi Guest, We are delighted that you all fully enjoyed your recent family holiday at our resort😊. We look forward to seeing you again, Regards

HI Dave, Many thanks for rating us 10 out of 10. We are delighted that you so thoroughly enjoyed your stay. Regards

Hi Mmanko, Thank you very much for your kind words and it's great to know that you enjoyed your stay. Regards

Hi Izak, Thank you very much for your kind words and we are flattered that you selected our resort at which to spend your 30th Anniversary. Regards

Good day Anonymous Thank you for the time taken in rating your experience with us. We trust that we will get the opportunity to have you stay with us again in the near future.

Dear Guest, Thank you very much for your detailed review and we are delighted that you all enjoyed your family holiday at our resort. Regards

Hi Christa, We greatly appreciate your support. Regards

Dear Selai We are so happy to read that you enjoyed your stay with us. We hope to see you again soon!

Dear Venessa Thank you for your kind words. We are happy to hear that you enjoyed your stay and hope to see you soon! Kind Regards Kiara Lodge

Dear David, Thank you very much for your review and kind words. Regards Kiara Lodge

Dear Nabil, Thank you for your review. We are happy that you enjoyed your stay. Regards Kiara Lodge

Dear Jane, Thank you for your review. We are happy that you enjoyed your stay. Our apologies for the communications breakdown. Regards Kiara Lodge

Dear Guest, Thank you very much for your grading and kind words. We are delighted that you all enjoyed your recent stay. Regards Kiara Lodge

Dear Gareth, Thank you for your review. Our apologies for the inconvenience of having to change units and the lack of physical assistance provided by our staff. We have raised this issue with the personnel concerned. Regards Kiara Lodge

Dear Basil, Thank you for your grading. Regards Kiara Lodge

Dear Guest, Thank you for your review. We are happy that your family enjoyed their stay. We have noted the negative issues raised and these will be addressed with the personnel concerned. Regards Kiara Lodge

Dear Guest, Thank you for the review of your recent stay at our resort. Whilst we are delighted that our resort exceeded your overall expectations, we are naturally concerned with your comment about our reception desk personnel and your feedback will be discussed with them. Regards Kiara Lodge

Dear John, Many thanks for your review as we always appreciate guest feedback. Glad to see that you enjoyed your stay with us. Regards. Kiara Lodge

Dear Janet, Thank you very much for your review and kind words. Regards Kiara Lodge

Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns über Ihre Kommentare. Grüße Kiara Lodge

Dear Cathy, Many thanks for your review and we are happy to read that you enjoyed your recent stay with us. Regards Kiara Lodge

Thanks for staying with us. We appreciate your feedback!

Dear Andre, Thank you for your review of our resort. We are happy to see that you took the opportunity to explore our special corner of the Maluti's. Regards. Kiara Lodge

Dear Haili, Thank you very much for your kind words and we are delighted that your family enjoyed their winter holiday break in the Maluti's at our resort. Regards. Kiara Lodge