Search Hotels Near Claremont Landscape Garden, Esher

"Shower door was missing, only 3 towels despite being 4 of us, missing cutlery and general cleanliness not great, parking was shocking got blocked in, fire protection was poor fire door propped open on hallways, and front and back doors wide open!"

"The staff are so friendly and care about making sure your stay is comfortable. They were really accommodating to our child’s needs and our requests."

"We arrived in time for early entry on day 1 but still had to queue so had to queue to get through security etc. A handful of rides were open but they did include croc drop and mandrill so we quickly did those and then waitied for Dragons Fury which opened on time. Lunch at the BBQ restaurant was expensive for what it was but this is common at most parks. Our room was ready by 2.30pm so we went abd checked in a bit early. The room was ok. Good voews of the animals who seemed to be out 24/7. We saw them before it got dark and again at 5.30am. Not much in the eay of entertainment at the hotel. The publicised meet and greets and ganes etc were cancelled and there was a sort of treasure hunt instead shich was ok. Dinner, sadly, was awful in the Temple Buffet - barely warm food (despite being early in the dinner service at 5.30pm), lacking in taste but the kids were ok with their sausages, chips and beans and puddings. No fruit was avaialble on the buffet at dinner and very little that's healthy. For £100 for a family of 4 it was very expensive for what was on offer. In the room the bathroom had shampoo and shower gel but quite high up so no good for use whilst in the bath. Breakfast buffet was ok - finally some fruit! The small plates reduce what you take but also make it hard for kids to cut their food easily. At least it was hot this time though! Day 2 we checked out easily and queued again for early entry. Not many rides ready. Overall an ok stay"

"Lovely comfortable room with everything needed and more "

"I loved this place. When I go to England, I enjoy these smaller, transformed hotels much more than bigger ones and Hand and Spear has been the best. The room I got was spacious with ample wardrobe space and beautiful decor. The bath was insane with a beautiful claw foot tub. I’m very self-sufficient when I travel so I don’t expect a room made up each day but I’m sure they would accommodate you and they quickly brought extra towels when I asked. The thing is…my room had food and a little fridge with cold beverages. Most of the hotels of this size where I’ve stayed don’t offer that surprise. I think I blew through the snack basket and did a number on the cold pop on night 1. What made it more valuable to me is that I’m disabled and sometimes have a bad day. The snacks and nearby grocery was a big help. Lastly, whilst I didn’t eat at the pub, it had wonderful ambience, was always busy and had lovely outdoor space. Everyone working there could not have been kinder. All around, I just couldn’t have asked for a nice time. I docked them in star for not having room service. I dock everyone for that so I thought it was fair (but I really didn’t care). "

"Breakfast was outstanding "

"Very friendly and helpful staff, felt very welcomed by all. Room was clean and plenty of breakfast options. "

"Just a hassle free relaxing stay for one night at a comfortable pet friendly hotel. "

"Nice clean room and very friendly staff"