Search Hotels Near Clapp Park, Lubbock

"The hotel was fine for what we needed but it's older and need of repairs. The elevator was down when we arrived so we had to carry quite a bit of luggage upstairs. They took the sign down the second day but it was still acting sketchy. The dishwasher in our room had a "Do Not Use" sign. One of the pillowcases had a orange stain on it. I think it was clean, just stained but we didn't use it just in case. The bathroom floor was warped so the door didn't open all the way but we were able to work around it. Overall, the hotel was fine for just being there two days but I'm not sure I would want to stay longer."

"Breakfast was good,rooms were clean staff was friendly and curtious, the parking was well lit. "

"Certain things are old and worn out. Overall the property needs TLC.."

"Initially, the staff were nice. When I went ro the room, the door was unlatched. Nothing looked disturbed, so overlooked it. There was one hand towel, one washcloth and a bathmat. The shower rod was pulling from the wall. The night staff was apologetic and brought clean towels and a washcloth. Said new housekeepers and were having communication problems, dryer wasn't working. In the morning, discovered the water was not working in the tub/shower. The staff offered a key to a different room, but we wound up just washing up at the sink. There was no stopper in the sink, and a toothpaste cap was in the drain.There was leftover food in the refrigerator. We had a puppy, and he got stickers in his paws when we took him potty. My husband went for breakfast and there were crumbs and empty containers. When we left, i looked again and they had refilled some containers, but we were done. Rethink and give them time to correct issues. April 13, 2026"

"overpriced for a rundown hotel"

"I complained to the front desk about some teenagers that seemed to be unsupervised because they were arguing and cussing terribly while they kept running from room to room down our hallway. The clerk at the front office said she would come and check. This behavior continued until after 11:30 p.m. When I checked out I once again complained to the front clerk and told her if these kids would have been doing what they were doing on our floor down here in the lobby she would have called the cops. I had my two young grandsons with me and to hear that type of language and disrespectful behavior was unacceptable!! All she could say is that she would tell the manager when he returned. The pool area didn’t have any towels, another guest had to go and find some. Several kids were cannonballing into the pool."

"Very nice Hotel with great staff and amenities "

"Bad service, they didn't honor my booking had to find another hotel"