I'm a returning guest. And I highly recommend staying here. Very nice and clean.
Sharon
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Terry วันที่ 21 ม.ค. 2024
Thank you for taking your time to leave a review. We are happy to hear you are a returning guest and appreciate your feedback. Thank you for being our guest and have a great day.
Big room, excellent pool and waterslide for kids, breakfast was hot and variety.
Brianna
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Sarah วันที่ 18 ธ.ค. 2023
Thank you for leaving a review. We are glad you enjoyed your stay and had a great time in our pool. I will pass along your remarks about our breakfast to the staff. Hope to see you on your next visit. :)
10/10 ดีเลิศ
terrence
17 ธ.ค. 2023
terrence
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Sarah วันที่ 18 ธ.ค. 2023
Thank you for your review, we are glad you enjoyed your stay. See you next time. :)
I was very impressed by this Hotel. Everything was excellent and I would highly recommend staying here.
Sharon
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Front Desk วันที่ 11 ธ.ค. 2023
Sharon, Thank you so much for your review! We are so glad to hear that you enjoyed your stay and we look forward to seeing you on your next trip to the area.Have a wonderful day.
Stayed here this past summer with my spouse and small child. After travelling across the country and staying in many different hotels along the way, we were relieved when we reached the Redwood. Room was spotless, quiet and comfortable. We enjoyed the king sized beds. My daughter absolutely loved the water slide and pool area. Breakfast had plenty of choices, was hot and delicious. Staff was second to none. Very friendly and efficient! Pride of ownership definitely shows in this property. We thoroughly enjoyed our stay and would recommend to anyone travelling through the area.
Justin
การตอบกลับจาก Sarah วันที่ 9 พ.ย. 2023
Thank you for taking the time to leave us a review. We are delighted you enjoyed your stay. I will pass along your remarks to our staff. Hope to see you on your next trip to the area. Have a great day!
I had a great experience , I was greeted with a smile and happy front desk agent and check in was seamless. Bed and room was clean and very comfortable! I really liked the tv is smart you can access Netflix and YouTube. The only disappointing part was I told on my way down to the pool that it was closed due to needing a drain and clean which was unfortunate as I booked it for the nice pool they have and we couldn’t use it. It was an unplanned incident as they take sanitary clean pool very seriously there and it was out of the hotels control overall I was pleased and I would Return again in the future !
Justin
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Terry วันที่ 25 ก.ย. 2023
Thank you for taking your time to leave a review. I am glad you enjoyed your stay with us and took advantage of our new TV system. Our team tries hard to keep all areas clean and I am sorry that timing on cleaning the pool area disrupted the use of it. Thank you again for staying with us and see you on your next visit to the area. Have a great day!
Staff was great to deal with, wifi was fast, and breakfast was excellent
Jordon
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Terry วันที่ 21 ก.ย. 2023
Thank you for taking your time to leave a review. Our staff always like a good compliment. Glad to hear you enjoyed your stay. Hope to see you on your next trip to the area. Have a great day!
Not great TV... couldn't cast from my phone and cable not a lot of channels
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Sarah วันที่ 14 ก.ค. 2023
Thank you for leaving a review. I apologize for the difficulties casting your phone, we recently updated our tv system and I will speak with TELUS to ensure the ability to cast is working. We are currently looking into expanding our channels and hope to have more variety for your next visit.
Thank you for leaving a rating. Glad you enjoyed your stay. Have a great day.
2/10 แย่มาก
Brett
16 พ.ค. 2023
Brett
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Sarah วันที่ 7 มิ.ย. 2023
Thank you for leaving a rating. Although there was some confusion with your booking dates, we tried to fit you in as best we could. Hope to see you in the future, have a great day.
8/10 ดี
Tina
14 เม.ย. 2023
Tina
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Sarah วันที่ 17 เม.ย. 2023
Thank you for leaving us a rating. Have a great day!
Front desk staff helpful and accommodating. Breakfasts are terrible though
KRISTI
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Sarah วันที่ 21 ก.พ. 2023
Thank you so much for taking the time to leave us a review. We are so glad our front desk staff helped to make your stay enjoyable. We encourage all feedback as this is a great way to find out how we can improve our services. We'd love to hear more about your breakfast experience if this interests you. Thanks again and we hope to see you in the future.
10/10 ดีเลิศ
Kathy
2 ก.พ. 2023
Kathy
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Terry วันที่ 15 มี.ค. 2023
Thank you for leaving a rating. We appreciate the 5 rating. Have a great day!
Beds are really comfortable.
Only bad thing was the bathtub drain plug leaked while I was in the bath.
Tamara
การตอบกลับจาก Terry วันที่ 25 ธ.ค. 2022
Thank you for taking your time to leave a review. We are glad you enjoyed the comfy beds. Sorry to hear that your tub did not hold water. Our staff did offer to come and fix the problem but either way we understand the inconvenience. We will fix that as soon as possible. Thank you for staying and letting us know.
Super Friendly staff. Easy check in and check out. Nice Breakfast area.
Tammy
เข้าพัก 1 คืน, พฤศจิกายน 2022
การตอบกลับจาก Terry วันที่ 29 พ.ย. 2022
Thank you for taking your time to leave a review. We are glad to hear that you enjoyed your stay. We will let our staff know of the great job they are doing. Have a great day.
Threatened to tow my vehicle when I was checking out in 2 hours - The worst attitude EVER - Plus a cellular tower is being built within 100' of the hotel... I have stayed faithfully at this hotel for years and was about to stay for a week mid December - after the threats from the front desk - I will NEVER EVER stay at this hotel again
Glynn T
เข้าพัก 4 คืน, พฤศจิกายน 2022
การตอบกลับจาก Terry วันที่ 24 พ.ย. 2022
Thank you for taking your time to leave a review. As your vehicle did not display an accessibility sign we asked for the vehicle to be moved from a clearly marked accessibility parking stall. Yes there is a communication tower being built on an adjacent property to ours but it is about 4 times the distance you refer to. We are sorry to see a long term customer choose not to stay with us but we do support your decision. Thank you for the years of loyalty.
Thank you for taking your time to leave a review. Awesome to hear you enjoyed your stay with us. We hope to see you on your next visit to the Clairmont area.
Comfortable bed, clean room, coffee and tea in room also in lobby. Free muffins in lobby. Full hot breakfast 6-10 am. Did not have time to use pool or gym. Will stay again.
Gwen
การตอบกลับจาก Terry วันที่ 3 พ.ย. 2022
Thank you for taking your time to leave a great review. We are glad to hear of all the amenities you enjoyed during your stay. On your next stay we hope you are able to enjoy some down time in the pool area. Thanks again for staying.
The rooms were very nice, clean and comfortable. We enjoyed our stay there.
Shelly
เข้าพัก 1 คืน, ตุลาคม 2022
การตอบกลับจาก Terry วันที่ 30 ต.ค. 2022
Thank you for taking your time to leave a review. We are glad to hear you enjoyed your stay. Thank you for staying with us and have a great day.
10/10 ดีเลิศ
Teri-Lynn
21 ต.ค. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
We loved everything anout this place, very clean, nice pool area for the kids, great breakfast and breakfast staff, front desk was friendly and checked us in very fast and our room was spacious and cozy.
Teri-Lynn
เข้าพัก 1 คืน, ตุลาคม 2022
การตอบกลับจาก Terry วันที่ 21 ต.ค. 2022
Thank you for taking your time to leave a review. We are glad to hear you enjoyed your stay. Our staff will be happy to hear your kind comments. Thank you for staying with us.
10/10 ดีเลิศ
Nick
18 ต.ค. 2022
Nick
เข้าพัก 1 คืน, ตุลาคม 2022
การตอบกลับจาก Sarah วันที่ 17 เม.ย. 2023
Thank you for leaving us a rating. Have a great day!
8/10 ดี
Lexie
18 ก.ค. 2022
Lexie
เข้าพัก 1 คืน, กรกฎาคม 2022
การตอบกลับจาก Terry วันที่ 19 ก.ค. 2022
Thank you for leaving us a rating. Have a great day!
Thank you for taking your time to leave a review. Flawless and clean, Thank you and much appreciated. I will pass your comments to our team of people that made your stay enjoyable.
Amazing stay as always!! Best beds of any hotel I have stayed in. The staff was very help and kind. Allaying smiling and greetings you!!
Maureen
เข้าพัก 3 คืน, กุมภาพันธ์ 2022
การตอบกลับจาก Terry วันที่ 22 ก.พ. 2022
Thank you for taking your time to leave a review. We appreciate your feedback and will let the staff know they were helpful and kind. Have a great day!
Hi James, Thank you so much for leaving us a rating. We appreciate it! Have a great day.
8/10 ดี
Dayna
13 ก.ย. 2021
Dayna
เข้าพัก 1 คืน, กันยายน 2021
การตอบกลับจาก Terry วันที่ 16 ก.ย. 2021
Thank you for leaving a rating. Glad you enjoyed your stay. Have a great day.
4/10 แย่
Ernie
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
8 ก.ย. 2021
Access is not particularly handy to go to Grande Prairie through traffic light.
The room was Waaay over priced compared to other venues in other cities. We noticed families with 4 and 5 children who were "loading up" at the free breakfast and wondered if room rates were high because of free breakfast costs. As two travelling adults on pension, that would concern me.
Ernie
เข้าพัก 1 คืน, กันยายน 2021
การตอบกลับจาก Terry วันที่ 8 ก.ย. 2021
Thank you for taking your time to leave a review. Our rates are competitive to our surrounding area. The rates are set based on the amount of people per room so there is no penalty for guests without children. Have a great day!