"We thought the host was exceptional. Very friendly and helpful. Wanting to please and help any way she could. We had to arrive late and she waited for us to arrive. Our room was very clean as was the bathroom. She did offer to wash up some clothes for us as we are traveling on the road. I did notice the laundry as one of the amenities however to us that means an available washed and dryer to use. Understanding now here in Italy that means a washing machine and hang to dry. For us just getting to...
"We thought the host was exceptional. Very friendly and helpful. Wanting to please and help any way she could. We had to arrive late and she waited for us to arrive. Our room was very clean as was the bathroom. She did offer to wash up some clothes for us as we are traveling on the road. I did notice the laundry as one of the amenities however to us that means an available washed and dryer to use. Understanding now here in Italy that means a washing machine and hang to dry. For us just getting to...
"The hotel was very classy and clean. It was walking distance to manduria Town with nice places to eat nearby at very reasonable prices. Nicole and Sara were incredibly kind and couldn't do enough to help us with info on places to visit and otherwise. We would return here just because of the wonderful customer service received from them and the lovely hotel of course. Our family room was spacious and had an excellent jetted double shower which our 6 year old couldn't get enough of. The wifi wasnt...
"The hotel was very classy and clean. It was walking distance to manduria Town with nice places to eat nearby at very reasonable prices. Nicole and Sara were incredibly kind and couldn't do enough to help us with info on places to visit and otherwise. We would return here just because of the wonderful customer service received from them and the lovely hotel of course. Our family room was spacious and had an excellent jetted double shower which our 6 year old couldn't get enough of. The wifi wasnt...
"Don't worry about the road condition (a bit pot holed and worn) or the slightly difficult to find hotel entrance, the stay was great. The room was large and immaculately clean. Though our limited Italian caused a few laughable glitches (or fault not the staff), the service could not have been better. The food was excellent and overly abundant. Every request was met with a friendly response, quickly filled, and above and beyond what we expected. Most hotels with the amenities and service...
"Don't worry about the road condition (a bit pot holed and worn) or the slightly difficult to find hotel entrance, the stay was great. The room was large and immaculately clean. Though our limited Italian caused a few laughable glitches (or fault not the staff), the service could not have been better. The food was excellent and overly abundant. Every request was met with a friendly response, quickly filled, and above and beyond what we expected. Most hotels with the amenities and service...
"Accueil très "stressant", la première personne était totalement débordée à l'arrivée de 4 personnes, légèrement antipathique.
Les autres personnes de l'accueil les jours suivants étaient parfaites et SOURIANTES.
Le personnel du restaurant très accueillant.
C'était le début de saison ça se ressentait dans les travaux autour de la chambre.
Belle piscine. "
"Accueil très "stressant", la première personne était totalement débordée à l'arrivée de 4 personnes, légèrement antipathique.
Les autres personnes de l'accueil les jours suivants étaient parfaites et SOURIANTES.
Le personnel du restaurant très accueillant.
C'était le début de saison ça se ressentait dans les travaux autour de la chambre.
Belle piscine. "
"Bello! Forse un po’ piccola la camera ma molto curata nei particolari e pulita! Direttamente nel centro storico ( bisogna cercare di arrivare prima delle 19 per evitare che la ztl si attivi) colazione superrrr
Consiglio vivamente anche ristorante “ la biga” a pochi passi, gentilissimo e molto preparato ristoratore( prenotate per tempo!!) "
"Bello! Forse un po’ piccola la camera ma molto curata nei particolari e pulita! Direttamente nel centro storico ( bisogna cercare di arrivare prima delle 19 per evitare che la ztl si attivi) colazione superrrr
Consiglio vivamente anche ristorante “ la biga” a pochi passi, gentilissimo e molto preparato ristoratore( prenotate per tempo!!) "
"We book the hotel on the same day and when we arrived, no one was there. We kept calling a phone number and after many attempts someone responded and came later. We had to wait by the road after the whole day of driving. It didn't feel like arriving to 4stars hotel but a not well organised B@B. Initially, they gave us a room without a sea view, that we booked and the hotel was empty. Also, provided with an only key/card. The breakfast was outside of hotel in a bar. We had no shampoo or soap in...
"We book the hotel on the same day and when we arrived, no one was there. We kept calling a phone number and after many attempts someone responded and came later. We had to wait by the road after the whole day of driving. It didn't feel like arriving to 4stars hotel but a not well organised B@B. Initially, they gave us a room without a sea view, that we booked and the hotel was empty. Also, provided with an only key/card. The breakfast was outside of hotel in a bar. We had no shampoo or soap in...
"Struttura molto nuova ancora in allestimento !personale gentilissimo e molto professionale .alcune cose sono ancora da sistemare ma promette molto bene .mancherebbe un parcheggio e la possibilità di un late check out .la porta finestra non ha vetri oscurati x cui dall’esterno si vede l’interno .x il resto tutto perfetto .un grazie particolare a Simona !"
"Struttura molto nuova ancora in allestimento !personale gentilissimo e molto professionale .alcune cose sono ancora da sistemare ma promette molto bene .mancherebbe un parcheggio e la possibilità di un late check out .la porta finestra non ha vetri oscurati x cui dall’esterno si vede l’interno .x il resto tutto perfetto .un grazie particolare a Simona !"
"When I arrived 4pm there no one at the restaurant I have to get the help from coffee shop opposite to call them up and waited half an hour. Later the restaurant reopen til midnight. It was Maundy Thursday the street was packed to enter the church, i couldn’t drive to the castle sq, not a free parking area, I have drive a further 100 m. The room on a narrow back street . Could nt use the tv, depleted battery controller. I was greeted by a handsome young man who can speak English "
"When I arrived 4pm there no one at the restaurant I have to get the help from coffee shop opposite to call them up and waited half an hour. Later the restaurant reopen til midnight. It was Maundy Thursday the street was packed to enter the church, i couldn’t drive to the castle sq, not a free parking area, I have drive a further 100 m. The room on a narrow back street . Could nt use the tv, depleted battery controller. I was greeted by a handsome young man who can speak English "
"This hotel says it has a 24hr desk in the info. We arrived at 10pm and there was nobody there. Nobody answered the buzzer or the phone. When we contacted hotels.com they said they could not reach the hotel and could not confirm that we didn't stay there, so they refused to give us a refund... even though we booked another hotel the same night from hotels.com. I was expecting a sincere apology but instead have to go through the trouble of disputing this with my credit card. Crazy."
"This hotel says it has a 24hr desk in the info. We arrived at 10pm and there was nobody there. Nobody answered the buzzer or the phone. When we contacted hotels.com they said they could not reach the hotel and could not confirm that we didn't stay there, so they refused to give us a refund... even though we booked another hotel the same night from hotels.com. I was expecting a sincere apology but instead have to go through the trouble of disputing this with my credit card. Crazy."