"Room is spacious and very clean. The receptionists and the security guards especially that one morning last guard, are very warm, friendly, and helpful. Easy access to SM. One very satisfied customer here. "
"It was my first experience in the phillipines the staff was really good. I really enjoyed my visit here just the washroom could have been better specially the toilet flush. But the staff was really nice.I spent good time with my girlfriend here."
"Good place to stay. Although the building is old, the room is clean. It is a no frills hotel but definitely good value for the money. The staff are really helpful and friendly. It is walking distance to SM North EDSA and incredibly conveniently located to everything."
"We liked Cocoon Boutique Hotel because of the friendly, kind and accommodating staffs. The location is also close to banks, good restaurants, coffee and bake shops. Our room was great and we have had a good night sleep because of the fluffy pillows and soft comforters. My family would want to go back again to this hotel in future vacations. "
"Although the room interior and amenities is superb, some supplies are lacking like no hair dryer, no spare toilet papers and the provided shower gel in the bathroom seems like it was diluted. Also lack of overnight staff especially housekeeping. Overall, this hotel is very clean and has very courteous staff. "