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"Room was great and staff was lovely "

"great"

"Excellent service, clean rooms, delicious breakfast."

"Habitación cómoda, limpia y confortable "

"Everything was just as advertised. Breakfast was great and staff were so nice. Shuttle waited for me even though we were late (I messaged before I took off to let them know). "

"Great stay. very convenient location"

"Everything was regency but this one wins with location location location!!! "

"Great job!!!! Great staff!!!! Great breakfast!!!!!! Great shuttle!!! Great location!!!!!!!"

"Everything is great facility is clean and rooms are very nice and clean as expected only bad thing is the hot water other then that suit terraza imperial is a great place to stay would defenitly will come back "

"It's a bit dated but it's kept up - standard for Latin America. The staff is amazing. I'd stay there again."

"Wonderful staff I recommend Tikal futura"

"The hotel is rightly located at the center of Antiqua. Our room is decorated beautifully, clean and very well mentained. Staff is friendly and very helpful. Breakfast is nicely prepared and delicious. We would strongly recommend for anyone to stay at San Rafael."

"Great location and very chic"

"Nice room - quite and friendly"

"Excelente servicio"

"Satisfecha con el orden y limpieza en la habitación y muy buen servicio al cliente"

"Muy satisfecha del servicio, el personal en este caso el joven Cristian quien nos atendió muy amablemente y siempre atento en toda la estadía. "

"Esnun hotel en el que le siento cómoda, en casa, es acogedor, wñel baño impecable. Afregaria solo mas detallitos y amenities para hacerlo aun mas lindo."

"The lady who did our massages was excellent. We had just climbed Acatenango Volcano and her tender care was appreciated. The hotel itself is charming."