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"Pool was really nice!"

"We had an incredible stay at El Carmen Hotel and I will recommend to my family. First and foremost, the location is absolutely perfect—just steps from Central Park and the Antigua Guatemala Cathedral, making the entire historic center completely walkable."

"El hotel muy lindo, limpio el desayuno delicioso"

"Y todo muy bueno, un excelente personal, un servicio cordial altamente recomendado"

"Great staff and super helpful. Wonderful stay and will be there next year."

"Everything was great except the food from the room service, I paid $35 for a sandwich (Q250) which is excessive, better to order food deliver."

"The bathrooms are extremely small, we couldn't sit properly. On our last day there were some missionaries signing loudly in the morning at around 7 AM right outside our door in the courtyard. We had returned from a hike the previous day and wanted to get some sleep. When we spoke to the management they were utterly unhelpful."

"Everything is clean. Good housekeeping. Breakfast could improve. Friendy staff. Claire was helpful"

"Great breakfast. Helpful staff. Central location. Slept well. Amazing trip!"

"It was basic but comfortable"

"The hotel is rightly located at the center of Antiqua. Our room is decorated beautifully, clean and very well mentained. Staff is friendly and very helpful. Breakfast is nicely prepared and delicious. We would strongly recommend for anyone to stay at San Rafael."

"El hotel está hermoso. Tiene muy buena ubicación. Las camas muy cómodas, el cuarto tiene aire acondicionado. Todo muy limpio. El personal muy atento. Los desayunos estan ricos."

"Everything perfect"

"Nice calm place to be in the middle of Antigua. Staff offers great service."