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"A"

"Clean "

"Room was excellent! Comfy bed and great amenities. "

"Great hotel, polite staff and we had a lovely stay"

"Had an early arrival spotless room overlooking Fred Olsen's Balmoral. Walked right on through the gate right to the ship. Staff was great and we had excellent Fish Pie and Monkfish Scampi as well as two night's complimentary breakfasts. Would come again often and days early before a cruise! "

"Very nice place with restaurants and bars, spa and 5 stars service. "

"Very nice and clean room and the reception staff were very helpful."

"The room was great with two double beds and two tv’s for each bed, very clean and modern and a good location for our visit to the mayflower theatre "

"great room and super service from staff"

"The staff are friendly and very helpful. Everyone I encountered was excellent. The room was clean with good facilities. The stair well walls looked like they were in the midst of being redecorated and at the ripped and half stripped stage, but the room was lovely."

"Great location and vibe"

"Spacious off-street parking behind the hotel. A warm welcome and efficient staff. Clean, neat room and ensuite. Lots of hot water, soft towels. Comfortable bed. Nicely cooked breakfast with excellent eggs, bacon and toast, coffee and juice (other options available). Staff deserve a special commendation - there was an unexpected power cut in that part of town in the morning, but they managed to serve an excellent hot breakfast with no fuss or delays. Thank you!"

"The gentleman on the desk when we arrived was very helpful and friendly. The room was basic but adequate for the low price. We stayed in (I think), room 216 and the door was playing up and wouldn’t close properly so this could do with being looked at. "

"Friendly and helpful staff. Comfortable quiet room. Extras such as late checkout and discounts for food. We were pleasantly surprised by the restaurant. Food was very good. "

"Good "

"Staff very friendly and helpful. Swimming pool a lovely treat, to relax at end of the day. Room very comfortable and clean, exactly the right size for me. Thanks for a lovely stay, would be happy to return!"

"Room was lovely. Breakfast was very good quality and tasty. The hotel service was brilliant. We very much enjoyed our stay "

"Good hotel, nice bar, clean room "

"Yes"

"Room was clean and staff very helpful."