El Gran Maya at Chichen Itza

Property class: 4.5

Choose dates to view prices

Located close to El Caracol and Pyramid of Kukulkan, El Gran Maya at Chichen Itza provides a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to a facial, a massage or a body treatment at Temazcal, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Regional cuisine and al fresco dining. Enjoy on-site activities, such as ecotours, horse riding and hiking/biking. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿2,391
฿3,026 total
includes taxes & fees
9 Nov - 10 Nov

Room options

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Showing 6 of 6 rooms

View all photos for Royal Mayan Bungalow with Loft, 3 beds

A villa with a thatched roof, a hammock, and a sign reading "Villa 7".

Royal Mayan Bungalow with Loft, 3 beds

  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Suite King Bed

A hotel room with a bed, a balcony, a ceiling fan, and a painting on the wall.

Superior Suite King Bed

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Double Bed

A hotel room with a large bed, a smaller bed, a desk with a TV, a balcony with a view of greenery, and a ceiling fan.

Superior Suite Double Bed

  • Park view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Mayan Bungalow Double Bed

A room with two beds, a bench, a window with a view of greenery, and a ceiling fan.

Mayan Bungalow Double Bed

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Mayan Bungalow, 2 Double Beds

A room with two beds, a wooden bench, a ceiling fan, and a decorative door.

Royal Mayan Bungalow, 2 Double Beds

  • Garden view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Mayan Bungalow King Bed

A room with a bed, a desk, and a wardrobe.

Mayan Bungalow King Bed

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Chichen Itza is home to El Gran Maya at Chichen Itza. Pre-Hispanic City of Chichen-Itza and Pyramid of Kukulkan are notable landmarks, and the area's natural beauty can be seen at El Caracol and Cenote Ik kil. Ek' Balam is another place to visit that comes recommended. Visit our Chichen Itza travel guide
View more Lodges in Chichen Itza
Map
Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Chichen Itza, YUC, 97752

What's nearby

  • A large pyramid with tourists around it.
    Pre-Hispanic City of Chichen-Itza
    3 min walk - 0.3 km
  • A historical stone structure with a dome and surrounding walls, surrounded by trees.
    El Caracol
    3 min walk - 0.3 km
  • Ancient stone columns and ruins.
    Court of the Thousand Columns
    8 min walk - 0.7 km
  • A large pyramid with tourists around it.
    Pyramid of Kukulkan
    10 min walk - 0.9 km
  • Red House (El Chichanchob)
    13 min walk - 1.1 km

Restaurants

  • Pueblo Maya
    4 min drive
  • Hacienda Xaybe'h D'Camara
    5 min drive
  • Chilam Balam
    7 min drive
  • Taco Maya
    11 min walk
  • Las Mestizas
    5 min drive

About this property

El Gran Maya at Chichen Itza

  • Luxury family-friendly lodge near Pyramid of Kukulkan
  • Located close to El Caracol and Pre-Hispanic City of Chichen-Itza, El Gran Maya at Chichen Itza provides a terrace, shopping on-site and a coffee shop/cafe. Indulge in a facial, a massage and a body treatment at Temazcal, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Regional cuisine and al fresco dining. Enjoy on-site activities, such as ecotours, horse riding and hiking/biking. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • 2 outdoor pools
    • Free self-parking
    • Full breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Express check-in, a 24-hour front desk and luggage storage
  • Room features
  • All guest rooms are individually furnished, and boast comforts, such as premium bedding and furnished patios, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
  • More amenities include:
    • Highchairs and childcare services
    • Bathrooms with Jetted bath and rainfall showers
    • 30-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

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  • Free Wi-Fi
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The price is ฿2,645
฿3,187 total
includes taxes & fees
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Frequently asked questions

Does El Gran Maya at Chichen Itza have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at El Gran Maya at Chichen Itza?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at El Gran Maya at Chichen Itza on 9 Nov 2026 start from ฿2,391, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Gran Maya at Chichen Itza pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Gran Maya at Chichen Itza?

Self-parking is free at this property.

What time is check-in at El Gran Maya at Chichen Itza?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at El Gran Maya at Chichen Itza?

Checkout is at noon.

Does El Gran Maya at Chichen Itza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 6300 per vehicle applies.

Where is El Gran Maya at Chichen Itza located?

This family-friendly Chichen Itza lodge is within a 10-minute walk of El Caracol and Pyramid of Kukulkan. Pre-Hispanic City of Chichen-Itza and Cenote Ik kil are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Gran Maya at Chichen Itza Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 138 out of 226 reviews
Rating 8 - Good. 66 out of 226 reviews
Rating 6 - Okay. 11 out of 226 reviews
Rating 4 - Poor. 6 out of 226 reviews
Rating 2 - Terrible. 5 out of 226 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool hotel, special building with a lot of character, and so easy to get to Cichen Itza
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hacienda property is spectacular. The lush tropical surroundings and the pool is extremely beautiful and so very relaxing. The restaurant is fantastic with plenty of local Mayan dishes both for meat eaters and vegetarians and vegans. The rooms are very comfortable with lots of traditional Spanish colonial accents. Lastly, the hotel staff is superb..very polite welcoming and helpful! Best hotel I have stayed at. Super relaxing rejuvenating stay.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
O Hotel estava fechado!!!!! Não fomos avisados. A única alternativa foi colocar-nos num Motel. É inaceitável não termos sido avisados. Aguardamos compensação prometida. Até agora, nada. A evitar, a todo o custo.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

One day before our arrival we received following message: Dear Guest, We would like to inform you that, due to irregular resolutions issued by the authorities of the State of Yucatan, The Lodge at Chichén Itzá has been forced to temporarily suspend its operations. Our legal team is taking all necessary actions to remedy this situation and reopen our doors in the shortest time possible. In the meantime, we have secured your stay by automatically transferring your reservation to the Chichén Itzá Hotel. If you prefer to cancel your reservation due to ..... We paid a lot of money to stay so close to one of the "7 world wonders". Luckily, Hotels.com (expedia) is taking care of this issue and clarifying current situation including a refund for us. It would have been the highlight of our 17 days Mexico holidays. We booked all nights at four different lications via Hotels.com, a hotel site I really can recommend.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort stay was amazing and genuinely beyond my expectations. The jungle atmosphere is the whole experience—peaceful, romantic, and nearly effortless from check-in to checkout. If you’re expecting a brand-new, ultra-modern “2025-built” 5-star resort, you’re missing the point of staying within about 1,000 feet of Chichén Itzá and being immersed in nature. The entire site was very clean, and the beds were super comfortable. The staff were nothing but welcoming—friendly and they sparked conversations in a natural way without ever being obtrusive. Service felt easy and relaxed, which is exactly what we wanted. The food was right in line with what we hoped for—solid 4–5 star quality. We stayed in a lodge with a single bed, and the air conditioning was more than adequate (honestly, it was set too cold when we arrived—nice problem to have). No real need for an alarm clock if you sleep with the windows open—the natural sounds are the perfect wake-up call. We visited at the end of February and avoided crowds completely—only about 4–5 cars in the parking lot. It’s far enough from the hustle and bustle of Cancun to truly unwind. I would return without a doubt, and I definitely recommend it to anyone looking for a relaxing, romantic stay in a unique jungle setting near Chichén Itzá.
Authentic craftsmanship everywhere!
Thatched roof with fan
Cozy, romantic resturant on-site
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The setting was absolutely beautiful. The food was excellent. The pools were very nice. The staff are super dedicated. Great place.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Das Zimmer war groß, es hatte aber ein Kingbett statt der gebuchten 2 Betten. Steckdosen waren nur äußerst wenige vorhanden. Der Lichtschalter für die Deckenbeleuchtung war hinter einem Wandteppich versteckt. Eigentlich ist es ein Hotel zusammen mit dem Mayaland Hotel, Gleise Restaurant und gleiche Pools, nur, dass man in den Bungalows untergebracht wird. Die Anlage wird zur Zeit renoviert. Zudem hatte die Stadt das Wasser für einige Stunden am Nachmittag und dann ab 21 Uhr abgestellt, was die Urlaubs Freude ein wenig schmälerte. Insgesamt für das Geld eher enttäuschend.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was courteous and very helpful. The property was very unique and beautiful.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien en general la estancia, la habitación limpia y bien solo un poco incómoda en cuanto a distribución de la habitación.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La zona, verde y con árboles gigantes
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones son muy lindas, lo unico malo es que me enviaron a una super lejos de todo y de la recepción. Todo lo demás excelente, fue lo que yo esperaba y necesitaba, como experiencia de quedarnos cerca de las ruinas esta padrisimo.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Property is large with plenty of natural space. They are renovating the buildings with 14 of the 36 units completed.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely, beautiful property both the grounds and buildings! I highly recommend staying there.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness
Old hotel, my grandparents had better facilities during war.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The assigned room had no TV or Internet signal. Due to overall power shortage in the Yucatan peninsula we had a room upgrade. This room had TV and Internet signal.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at The Lodge at Chichen Itza was such a unique and memorable experience. It feels surreal to be so close to the ruins, surrounded by history and completely immersed in nature — you really feel like you’re in the middle of the jungle. The grounds are absolutely beautiful, with a classic hacienda style and tons of lush plants everywhere you look. Even though the property is going through some updates, it didn’t take away from our stay at all — it actually feels like the place is growing and coming back to life. The pool area is gorgeous and perfect for cooling off after exploring. The staff was incredible — so friendly and welcoming, they really make you feel like family. They were always happy to chat, help with anything we needed, and even gave great tips on places to visit nearby. The food was a highlight too — fresh, balanced, and tasty any time of day. The drinks were great (and well-priced!), and the desserts, especially the marquesitas, were so good. Our room had a rustic charm, everything worked well, and it was spotlessly clean. We only wish we could have stayed longer. Between the warm hospitality, beautiful setting, and the once-in-a-lifetime experience of staying right next to Chichen Itza, this place is truly special. Highly recommend for anyone wanting to combine history, culture, and a jungle escape.
Stayed 4 nights in Sep 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La razón por la que contratamos este hotel fue que se menciona que tiene acceso directo a Chichen Itza, el acceso está cerrado desde hace 5 años. El menú es muy limitado muchas cosas que no tienen porque el hotel acaba de reabrir.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very unique; we loved the old buildings, beautiful gardens and "old world" atmosphere.
Stayed 2 nights in Jan 2022
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Environment and landscapes
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impresionante hotel y el servicio extraordinario

El hotel nos sorprendió muchísimo. Espacioso, tranquilo. Todo su personal super cordial y atentos a ayudarnos en todo lo que necesitamos durante los días que estuvimos con ellos. Muy recomendado para descansar, relajar y conocer las extraordinarias bellezas de la zona de Chichen Itza
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Eco resort next to Chichén itza. Best place to stay in town. Not much else around.
Stayed 2 nights in Dec 2021