โรงแรมใกล้คลังสินค้าทางรถไฟ Chicago and Alton, แคนซัสซิตี้

"My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. "

"Great breakfast! "

"Staff was great and we loved the room. We will be coming back to stay again. "

"Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait,...

"The rooms were very clean & nice. We had a problem with the toilet. It would not flush so we had to use lobby bathroom. The staff was very nice."

"I literally seen a roach, the shower head was hanging on by dear life. Cabinets chipped. My door didn’t close all the way at the bottom."

"My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things "

"The room was spacious but the bedding is old and have tears on it. There were toilet paper in there as the property managers appeared to hoard it and give it to you only when you ask for it. An older lady came down to get toilet papers when I was about to check in and I had to do the same. Contrary to what was advertised, the room does not have a microwave and fridge. They brought a small fridge after I asked for it. There were no tissue paper though they have a placeholder for it. The bathroom...

"The property needs to be renovated, very out dated. Plumbing work is needed, Staff is very nice but can only use the resources they have to make a pleasant stay for their guest. "

"Property is older, secluded and in dark area outside. It is right next to interstate which makes it convenient. Breakfast had some option but still seemed limited - I did not try anything. AC in room worked fine. "

"Calm property "

"We really enjoyed staying at this hotel. I especially found the breakfast to be fantastic with high quality food and lots of options. We are planning to stay there in the future when traveling. "

"Around a good place to stay"

"The pool was pretty nice. The Personnel is the problem. Do not have a clean culture, nor a service culture, no towels in the pool area, the Hotel was dirty in the open areas, hallways. Our room had a pretty bad mattress and no response to change it. We stayed 3 nights and no resolution. The Hotel Asset is pretty good, but the staff in front desk... always in their phones,and hanging around..."

"We had a good stay at the Best Western Independence Kansas City location. -Ms. Katie was awesome. She made check-in super easy after a long drive, she was very helpful with getting us extra towels, and re-programing our key card when it no longer worked for our room. -The breakfast attendant (Sorry, I didn't get her name) that was working Sunday morning made us fell welcomed by engaging in small talk with us. Breakfast was a normal hotel complimentary breakfast - but was still nice and...

"Room was spacious and breakfast was good selection. "

"If you are desperate and need a room for the night then this could be the place for you. The hotel is very dirty. You can see the filth in the shower, toilet seat. I had to got to the store and clean my room. The tv remote head sticky. Who knows when or if the bed sheets were changed. I had to use my sweater for a pillow. They serve breakfast but I didn’t eat it. "

"I would not recommend this property"