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"Amazingly friendly and helpful staff. Close to the Shinjuku area (walking distance). Great food in the area just across the street from the front entrance. Highly recommend! "

"A special shout out to Yu Mon ( Concierge) who was extremely kind and helpful."

"This was a nice property, and we would stay there again. Some of the staff were marginally friendly, however. Also, any rowdy guests should be kicked out or reported to the police. This was a nighttime lobby issue."

"Excellent airport hotel "

"Room size is on a smaller side. Everything else is near perfect!"

"Room was clean. Staff were super friendly and approachable. The restaurant and bakery inside the hotel carried delicious food. Will definitely book at this hotel again in the future! "

"Sure the decor is a little dated. Staff were great. Very clean and peaceful. Heaps of food and shopping in the area. Only a few minutes to the train station"

"Rooms are clean and are a nice size (compared to some other rooms I’ve stayed at in Japan). They have a desk and chair, a small round dining table with chair, a mini sofa, a coffee maker area with a shelf above it (which we used for the snacks we brought back to the room) and a refrigerator. There is a spacious laundry room (on the 4th floor) with a lounging area to wait for your laundry or to just relax. Staff are eager to assist and go out of their way to make your stay comfortable and enjoyable. Nearby train stations make it easy to get around. I would stay here again on my next trip to Japan. "

"Fantastic location, close to train station, lots of restaurant options in the building and out the front door. King size room was very roomy and super clean. Highly recommend."