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Hsin Hotel

4.0 star property
A peaceful retreat surrounded by greenery where adults can relax while children have their own adventures in the arcade and playground

Choose dates to view prices

Hsin Hotel, near Hinoki Village and Alishan Forest Railway Garage Park, offers a tranquil escape. Enjoy brunch at on-site restaurants or coffee in the lobby cafe before exploring Chiayi Old Prison Museum. Unwind in the garden while kids play in the arcade.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿2,435
฿2,813 total
includes taxes & fees
18 Mar - 19 Mar

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Twin Room

Standard Twin Room | Down duvets, Select Comfort beds, minibar, in-room safe

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Down duvets, Select Comfort beds, minibar, in-room safe

Superior Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Down duvets, Select Comfort beds, minibar, in-room safe

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Triple Room, Multiple Beds

Elite Triple Room, Multiple Beds | Down duvets, Select Comfort beds, minibar, in-room safe

Elite Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Japanese Kid-Friendly Triple Room-A

Japanese Kid-Friendly Triple Room-A | Down duvets, Select Comfort beds, minibar, in-room safe

Japanese Kid-Friendly Triple Room-A

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Kid-Friendly Triple Room-B

Japanese Kid-Friendly Triple Room-B | Down duvets, Select Comfort beds, minibar, in-room safe

Japanese Kid-Friendly Triple Room-B

  • City view
  • 32 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Kid-Friendly Family Room

Superior Kid-Friendly Family Room | Down duvets, Select Comfort beds, minibar, in-room safe

Superior Kid-Friendly Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | Down duvets, Select Comfort beds, minibar, in-room safe

Executive Double Room

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Down duvets, Select Comfort beds, minibar, in-room safe

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with City View

Down duvets, Select Comfort beds, minibar, in-room safe

Suite with City View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Kids Friendly Family Suite

Japanese Kids Friendly Family Suite | Down duvets, Select Comfort beds, minibar, in-room safe

Japanese Kids Friendly Family Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Accessible rooms

Accessible rooms | Down duvets, Select Comfort beds, minibar, in-room safe

Accessible rooms

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in East District, a neighbourhood in Chiayi City, Hsin Hotel is in a shopping district and near a metro station. Hinoki Village and Chiayi Old Prision Museum are cultural highlights, and travellers looking to shop may want to visit Wenhua Road Night Market and Jia-Le-Fu Tourism Night Market. Travelling with kids? Don't miss Suantou Zhecheng Cultural Park. Visit our Chiayi City travel guide
Map
No.69, Baoshun Rd., East Dist., Chiayi City, 600

What's nearby

  • Alishan Natinal Scenic Area, Alishan Forest Railway, Taiwan; Shutterstock ID 783034810; purchase_order: SF 06557000; job: ; client: ; other:
    Alishan Forest Railway Garage Park
    5 min drive - 2.3 km
  • ChiayiCity_HinokiVillage_553248635185423276_21
    Hinoki Village
    5 min drive - 2.3 km
  • ChiayiCity_ChiayiMunicipalMuseum_553248621562622555_11
    Chiayi Municipal Museum
    5 min drive - 2.4 km
  • Kuai Yi Forest Village
    5 min drive - 2.3 km
  • Cultural Affairs Bureau, Chiayi City
    5 min drive - 2.3 km

Getting around

  • Chiayi Jiabei Station
    12 min walk
  • Chiayi (CYI)
    22 min drive

Restaurants

  • 肯德基 KFC
    18 min walk
  • 牛角日本燒肉專門店 Gyu-Kaku
    17 min walk
  • N23.5 Sky Lounge
    3 min drive
  • 老乾杯嘉義耐斯王子店
    17 min walk
  • 麥當勞 McDonald's 忠孝路
    18 min walk

About this property

Hsin Hotel

Upscale family-friendly hotel near Alishan Forest Railway Garage Park
Located close to Hinoki Village and Chiayi Old Prision Museum, Hsin Hotel provides a terrace, a coffee shop/cafe and a garden. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare and dim sum. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and an electric car charging station
  • A 24-hour front desk, concierge services and luggage storage
  • Guest reviews speak well of the helpful staff and overall condition
Room features
All 174 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, toilets with electronic bidets and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, baby baths and free tea bags/instant coffee

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: TWD 572 for adults and TWD 330 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 咖啡廳
  • 宴會廳
  • 頤粵軒

Things to do

  • Arcade/game room
  • Books
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately TWD 572 for adults and from TWD 330 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City

Frequently asked questions

Is Hsin Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hsin Hotel?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Hsin Hotel on 18 Mar 2026 start from ฿2,435, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hsin Hotel?

Self-parking is free at this property.

What time is check-in at Hsin Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hsin Hotel?

Checkout is at 11 AM.

Where is Hsin Hotel located?

This family-friendly Chiayi City hotel is located in a shopping district, within 2 mi (3 km) of Alishan Forest Railway Garage Park, Hinoki Village and Chiayi Old Prision Museum. Wenhua Road Night Market and Chiayi Cultural and Creative Industries Park are also within 3 mi (5 km). Chiayi Jiabei Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hsin Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

7.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 358 out of 492 reviews
Rating 8 - Good. 103 out of 492 reviews
Rating 6 - Okay. 23 out of 492 reviews
Rating 4 - Poor. 1 out of 492 reviews
Rating 2 - Terrible. 7 out of 492 reviews

Reviews

Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Room with great view. Family friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

elaine ka ling

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfortable beddings. Good amenities. Nice staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff’s service, they are outstanding, property condition is new a clean….
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Zhun ya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness
The hotel is nice and clean. The staff is very friendly.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel in Chiayi

Fantastic facilities for children, staff are very friendly and helpful, nice rooms and restaurant is very good.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Swee Huat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it is located slightly out of the city area, but we like the quietness and it is family friendly.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very child friendly. The family room came with a step stool. Perfect for children who aren't tall enough to reach the sink. Room was beautiful and clean. The breakfast was excellent too..
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to staying in Chiayi especially with kids. Very kids friendly hotel with a lot of facilities targeting for kids. Costco nearby and not far from the night market. A very good experience for staying there with wonderful time!
Stayed 1 night in Nov 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice property, much more suitable for family with young kids, and there were many young ones around.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Boon Yen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the most kid friendly hotel I’ve stayed in Taiwan. There are complimentary carousel rides (adults can ride too!) and play room for the kids! And reasonably priced mini go kart and train rides too. Totally worth it for families who are travelling with their little ones. The design of the lobby was cute and grand at the same time 👍 Service was good, if you’re driving, the lobby front was spacious for loading and unloading. It’s like a scene off meteor garden. Room was of a good size with bath tub! Overall, very good impression of the hotel. Our booking came with breakfast and the spread was good with plenty of variety! More importantly, the only hotel that provides koko crunch. 😍 Only downside was the Starbucks coffee at the lobby was not actually Starbucks coffee. But instead a machine using Starbucks roasted beans.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

I chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

ChunLang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is awesome.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and lots amenities in the hotels, good for family trip:)
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Shufang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome Facility, friendly staff
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

C. Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choices on the breakfast buffet
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Po Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good place but good hotel Suggest to admission if the price 80usd
Stayed 1 night in Jul 2018
Verified

8/10 Good

Poh Kee

Liked: Cleanliness, staff & service
This hotel does not reflect a 5 Stars category. Breakfast is average and limited and amenities average.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Local 5-star with toilet stench

Hotel toilets reek of stench. Worse at the lower level (before they switched our room). Pls look into your piping.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Chihung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間整潔，服務良好，適合學齡前小孩的飯店，室內、室外活動中場地都有，週末假日也有安排活動。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Xiaosong

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in Evergreen Laurel Taipei, Evergreen Laurel Keelung, Hsin Hotel Chiayi, and Alisan Go Hotel. My wife said Hsin was the best.
Stayed 1 night in Jan 2026
Verified

8/10 Good

RONG JIN

Liked: Cleanliness
早餐
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

WEI CHUN

Liked: Cleanliness, staff & service, amenities
前檯所有服務人員親切專業。謝謝。房間乾淨舒適。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chang Chou

Liked: Cleanliness, staff & service, amenities
房間設計棒，多種兒童設施，小孩玩的很開心
Stayed 2 nights in Nov 2025