The staff was friendly and helpful. It was easy to request a grab to markets, restaurants, and shopping.
เข้าพัก 2 คืน, ตุลาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
jennifer
29 ก.ค. 2025
ชื่นชอบ: พนักงานและบริการ
The hotel was super cute and had a lot of character. The staff was beyond friendly and check-in was super easy. It is just an older hotel. And I needed somewhere a little more modern and with a few more upgrades to accommodate my needs.
I loved the hotel property. Very spacious room; lovely grounds bordering the Ping River.
The staff was friendly, professional and helpful.
The only drawback (no fault to the hotel itself) is that there is not much to see within walking distance. One can always rent a car or hire a taxi or whatever.
Really nice room very spacious, clean . The staff were very helpful and couldn’t do enough. · The location is a little bit out which required a few taxis or grab but it did mean that the hotel was much quieter which was good.the breakfast is very nice. big pool ,big gym. it worth you to experience.
I had a fantastic stay at Sheik Istana Hotel and can’t say enough good things! The hotel was conveniently located close to the airport, and the amenities were amazing. Rooms were clean, air conditioning was excellent and beds were very comfortable. But more than anything, the customer service and amazing kindness of the staff was unparalleled. Despite check in hours ending at 10 PM, when I messaged asking what I should do if my 9 PM flight was delayed, the staff generously said that they would wait for me. Even after checking out of the hotel, they offered any help/ support I needed. Will definitely be staying here again if I am back in Chiang Mai!
Booked and paid for 7 nights in advance. Arrived with no room was available due to their major facility plumbing issue and had to check into a two-twin bed room instead of one king bed as booked.
The facility was very old, dirty with bad odor. One of the worst sort of the bad odor was their dark color toilet mat. This very dirty toilet mat would had never been cleaned nor replaced for months.
Tried of this very inconvenience and decided to give up and moved to a different hotel instead.
The even more disturbing news was both of the Sheik Istana Hotel and Hotel.com were putting a lot of effort not to refund the remaining unused nights.
This was very unacceptable and definitely had to sort it out at BBB, FTC and CFPB.
The front desk was very warm and we came late! Very eager to introduce the room to us, the room is large, very neat, no taste. Very quiet at night, sleep well, breakfast is very rich, the hotel is very good location, you can walk to the beach for a walk, there is terminal21 shopping mall opposite, there is 711 supermarket next door, the experience is very good. Like to recommend to my friends!