โรงแรมใกล้สวนรัฐ Chestnut Hill, บอสตัน

"They are supposed to be crediting me back 1/2 of my last night. Stayed for 4 days and they never once cleaned my room even after I complained multiple times. We have stayed there countless times over the last 3 years but they have completely changed and it is terrible. "

"I just wished I had 1/2 and 1/2 at the coffee station. I really enjoy cream in my coffee or fresh milk"

"Great hotel. Best in room kitchenette I have ever seen. Room service was fast and tasty. Staff were helpful and friendly. Beds are extremely comfortable."

"Room was comfortable and fit for family, bathroom and dresser also spacious , dinning area was very useful but small problem was the kitchenware like pan and pot was degenerated from used and kitchen tools smelly, so I brought new one instead. Every morning breakfast was perfect for everyone. This area closed by new shopping square and easy to took a bus in front of the hotel "

"We arrived at 3 pm and stayed in room 410. The check in staff were well versed and had us checked in quickly. The Good: The room was surprisingly large, well lit and clean. Nice touch was the air purifier. Bed was comfortable. And hot water was hot. The annoying. Two things. The door into the shower/toilet area was to big to get in without stepping to the side. That sounds not so bad, but I did end up getting my small toe crushed in the door and needed to bandage it. There is a kind of...

"Terrible service and conditions. Several flights of stairs, no staff to help. When a staff member did show up on my third day I asked for a blanket because it was cold and he told me they don’t have them. No cups, dirty sheets, a bucket under the sink to catch the leaking water from the pipes. The property is not maintained well no phones for emergencies and five flights of stairs and I wasn’t even on the top floor.. Not ADA compliant. Hairdryer didn’t work. Breakfast is a granola bar or packet...

"My husband and I enjoyed our time at the Boston Hotel. The receptionist was very helpful and accommodating. We will definitely visit again! Thank you!"

"Place is significantly run down. State of property misrepresented. Hugely overpriced."

"Checking in by 4:00 PM is not convenient to us, "

"The rooftop bar I could hear it until it closed at 1am was my only complaint"

"I always enjoying staying here. They have professional and friendly staff. The attached restaurant PunchBowl is delicous with great drinks at the bar."

"Newly refurbished historic property very well done comfortable rooms with fireplace walking distance to everything you need historic sites food transportation close to Harvard Square and nice museums. Nice breakfast is included. Area felt very safe for solo travelers I will stay again on my next visit to this area. Staff was very accommodating."

"Conveniently located with parking attached. Room was clean and spacious. Good variety of food availability on premises and staff are friendly and helpful. Would stay here again"

"Clean room- easy check in and out. Valet was also super easy. Loved the rooms"

"Really beautiful boutique hotel located with easy access to Newberry and the Commons, the Charles, and BU. Great (expensive) restaurant and bar. Staff was super attentive and responsive. Old google searches indicated they used to have complimentary passes to the neighboring gym. That was a bummer, and they should reinstitute that benefit . The room prices justify that perk for a property that doesn't have room for a gym. "

"Expedia ought to make sure that their customers know there are two citizenM hotels in Boston. I thought I had booked the one at the Boston Garden but no. The woman at the Boston Garden one directed me on the wrong subway to the back bay hotel. The light switches and curtains are so high-tech that you can’t hardly use them. Not even a plastic cup to use in the room and scented to high heaven with cleaner"