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"Seamless stay,perfect"

"Best that can be said is that it was clean. The shower was ok. No on-site staff, we had to check in using a Ring doorbell and bad phone connection. The baseboard heat control required me to get on the floor and crawl into the corner of the room behind the fridge. And the room didn’t look at all like the picture on Expedia. Stay here if you have no other choice."

"Have already answered this. Look at earlier comment"

"Staff was so friendly and helpful!"

"Our room had a high quality bed and pillows. Better than much more expensive hotels I've stayed at! Parking was super easy and it was very quiet even though they were sold out. I arrived super late because of an emergency at home and check-in went perfectly! Thank you!"

"Our stay at the Fairfield Northampton was great. The room and all common areas were clean. Housekeeping came and made the beds, replenished towels and toiletries with care while we were out. Location was close the downtown with shops and eateries and a 20 minute drive from UMass. The complimentary breakfast and pool was a highlight of our stay. The staff was all super friendly. We look forward to staying again for any our future UMass visits."

"Excellent"

"The property has a gorgeous view of the lake. I enjoyed walking around and also the owner started a bonfire at night. Everything there was very casual and relaxing."

"Room was very clean and staff was very polite and helpful. We have stayed several times for lacrosse tournaments here and have always been pleased and happy."

"The motel is a little dated, as was our room. The room and bathroom were clean, and although it was a non-smoking room it definitely smelled of cigarettes."

"The phone, shower head and amenities were lacking. Except for the gentleman who check me in (Steve) I really didn't see anyone else. He seemed to be working there 24 hours. The lampshades on the bed lamps were broken and gerry rigged to stay on . The phone was broken and the shower head dribbled until I fixed it myself. For the price I paid, over a thousand dollars for 2 nights...I expected better.."