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"AVOID!!! Absolutely shocking experience. I booked and paid for a family room only to find out they had double booked and didn’t have space! After traveling for two days, I was exhausted and the manager was useless, telling me to cancel the reservation, and ask for a refund. Which I was not able to do on the app since it was too close to check-in time. He sent me off to another guest house which I had to pay an EXTRA fee OVER AND ABOVE THE FEE I ALREADY PAID. The guesthouse he sent me to was appalling and definitely not what I was prepared for. DO NOT BOOK HERE- they are terrible at their job and need a lot of management and administration skills to improve. Be careful of this establishment!!!"