The location says "downtown " but it actually isn't. There aren't any restaurants or shops within walking distance. The place appears clean, but the third floor, and our room, smelled awful. Several things in the room need maintenance, like the tub faucet, the refrigerator froze everything and no wa to adjust it. The worst was the unfriendly staff who didn’t greet, didn’t smile and were obvious about not wanting to be there. The breakfast worker was curt, rudely stepped or reached in front of huests, snapped at people who didn't know how to work the waffle maker, and he unplugged the food warmer 45 minutes before breakfast was over, indicating he was ready to leave. He kept things clean, and stocked, but his attitude was very unwelcoming. I wouldn't choose this hotel again. A dog on our floor was left alone in the room all day and yapped continuously. At least the desk called the room but no one was there to do anything about it.