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"Excellent service! I asked for sugar free maple syrup for my waffle which they did not have. The next morning there was a bottle of sugar free maple syrup on my table. That's what I call Excellent service! They also gave us everything we asked for during our stay including extra towels. And when we complained about our noisy neighbors, they moved us to a quiet room on the other side of the building free of charge! I highly recommend this hotel. "

"Lilly was the most kind person I have ever met."

"Súper clean, friendly staff- breakfast great but you need to be there before 9. All great. "

"Comfort room, Nice breakfast"

"Clean room lots of amenities for rewards members great breakfast with bacon !"

"Fabulous B&B! Loved our stay and the owner is very nice; fantastic Dutch breakfast and he even accommodated my husband with food allergies :) "

"Beds were comfy, but bathroom was terrible, faucet fell apart, water pressue was dismal. Tub was chipped and dated. "

"Yes "

"Very "

"I'll stay here whenever I'm in this area of Virginia the staff is nice the hotel just need some updates but all in all it's convenient and friendly staff."

"My trip was for unforseen reasoning and given the circumstances the staff made my family and I feel so at home. Marianne and Mimi was who greeted me upon my arrival and these ladies sure know a thing about southern hospitality. I felt like family and I knew them forever. The other lady at the front (I didn't get her name) but had a very dark burgundy color hair was so sweet and helpful. The breakfast prep lady as well. If I don't have to come back down for family matters I just want to come back...

"Staff friendly "

"Charles Bass is always a great place to stay. It's so tranquil and inviting. The place was clean and the entire home is beautiful. "