"As soon as we walked into the hotel we had the pleasure of meeting Clarissa (hoping I spelled it right) she was amazing and made sure we got everything we needed for our stay, her and the other ladies at the front desk and bar were amazing!! I can’t wait to return…this is the only hotel I stay at when I’m in Charlotte…"
"The hotel was clean always and I love feeling like the hotel is well staffed and not just like one person behind a desk. The food is good and the breakfast is great. The free drinks are really nice after a long day and specifically our bartender (I’m so sorry I can’t remember her name but she was on 5/23 and 5/24) was outstanding. Fantastic value and a must stay for families"
"I was very disappointed that we had to pay extra to park there. If I knew I would have stayed at one that included it. If you are staying in the hotel it should not be an extra charge."
"Elevators broken, check-in was late. Everyone had to use stairs. Could barely get into bathroom! Toilet was right at the door!! Some staff were stressed and just plain rude. But I did like roominess of our quarters and breakfast was good. Extremely noisy to sleep from cars racing down the road all night until 3 am!!"