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"The ceiling was leaking liquid down the bathroom wall. The room was not set up for 2 people. There should be a shelf in the shower to hold shampoo, wash gel, etc. Could not figure out how to turn on towel warmer. Upside is the you g lady at the reception desk was very responsive. "

"Excellent service by reception namel Satanaym Helped set up LV charging for my car Chirag was also very good at breakfast time"

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"Beautiful area, and great views I stayed the wind there the food was perfect and Breakfast in the morning was very nice"

"Glamping pod showers and toilets were yuk! Breakfast was yuk too Queues was well"

"Good location, convenient and friendly staff"

"Tres agréable hôtel de luxe au milieu de la jolie campagne des Cotswolds. Chambre très jolie et salons élégants. Le parc complète bien le lieu."

"Nice clean room. Really big bathroom Very hot but it was a hot evening outside The check-in was weird because we were asked to pay £5 for parking which wasn’t mentioned anywhere in the booking process. Considering it’s a motorway services accommodation, there’s really no choice unless we parachuted in. The hotel should have the honesty to include it in the price at booking."

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Good"

"Property. Was very comfortable, relaxing."

"Excellent value; clean well presented rooms and good breakfast. Pleasant and capable staff;wel done all"

"Easy to find, free parking, outstanding food and a beautiful room. Will definitely be staying again"

"Old timbered property"

"Had a 2 night stay at the hotel in an Executive suite. The reception staff were very warm and welcoming & helpful. It was a business stay on a Friday and Saturday. Parking was good directly outside. Spacious room, very clean and tidy- the bed was absolutely huge and so comfortable it was very luxurious to sleep in after a hard days work. There was a beautiful wedding on at the hotel and looked so beautiful and glamorous, it was lovely to see. Very much enjoyed the stay & would definitely stay...

"No bar, , no restaurant , no Wi-Fi , not pre warned of this . Disappointing ."

"Absolutely lovely place beautiful gardens should have vegetarian options for breakfast but all good xx"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"This is a great guest house / restaurant. The food was wonderful as well as the staff. We would definitely visit again if in the area."

"Welcome was lovely, room was really pretty with nice touches, pretty noisy though, you'll be lucky to get a solid nights sleep. Breakfast wasnt great either sadly. Overall though it was a lovely, pretty, welcoming hotel for a single night stay."