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"Very slow service. Poor management. "

"Na"

"The room was in excellent condition, the catamaran tour was the highlight of our vacation. The crew of the catamaran treated us like family. "

"Everything was fine except the mold in our room which was noticed on the 3rd day and our room was changed (upgraded). Overall a very positive experience spend with our family."

"When I landed, the shuttle was relatively easy to find, and I didn’t have to wait very long for it to turn up. The ride to the property was super quick, as it’s very conveniently located to MRU - around 5 minutes drive. Checkin was fast, and efficient and the lady at the front desk was lovely and seemed genuinely happy to be there. In my post flight haze, I forgot to take a note of her name. That being said, all the staff I interacted with were really nice people. The rooms are a decent size, and there was decent water pressure and plenty of hot water. The buffet breakfast was plentiful and delicious. There’s always a temptation to gorge oneself on the wide array of food provided but I restrained myself. I’d definitely stay there again should the need arise. "

"We spent 8 nights in this beautiful resort with our extended family. Had a great time! The rooms are spacious and the hotel location is great. The food at all restaurants was really delicious. The only negative aspect is the service at the main patio restaurant and at the pool. Had to wait a lot and always had mistakes in our food/drinks orders. Aside from that, we really enjoyed our stay. "

"J’ai beaucoup aimé mon séjour à l’hôtel RiU Le personnel est très accueillant,la nourriture très bonne et variée L’aquagym ,les coachs parfait ,les activités ,les soirées animées ,magnifique 👌"

"Absolutely loved this hotel. The rooms are lovely, we stayed in a suite - room 747. And every few room sections there is a pool. The beach directly in front of our room was quiet and peaceful - in fact the whole resort felt very quiet even though it was Easter and it is a family resort, it’s so big that it felt relaxing. There were a number of restaurants at the sister hotel - La Paradis which we often walked to (there is also a shuttle bus that takes you there running every 15 mins). The spa was lovely. There were tennis courts, a well kitted out gym (not that we used it)! There were Beach bags in the rooms for us to keep (so don’t bother bringing one!), Bring sea shoes as the coral is sharp in places. Saw a turtle on our first day snorkelling. But it’s not an area for snorkelling I would say - We were half board which was sufficient for us. Things to improve: Allow breakfast to run later than 10am "

"Our 2nd visit to this hotel as we found it great value for a fun and also relaxing family holiday. We loved the Beach location where you wander straight down from the hotel - and enjoy your all Inclusive drink here too. Sit and relax with gorgeous view of the ocean or take a dip in the crystal clear Sea. Blue Bay is such a perfect spot for snorkelling , straight from the shore you can see the marine life . We loved spotting all the fish, my daughter favourite being the 'Minecraft fish' (box fish). Also make sure to take advantage of the complimentary glass bottom boat trip further out into the Bay. The staff were fantastic, from check in to The Bar servers, waiting team in the restaurant and cleaning crew . Many of the servers recognised us from previous years and were once again friendly and helpful. They particularly took time with the Kids to ensure they were happy! The Hotel manager also took time to sit with us and talk about how we were enjoying the holiday. Mostly I have to mention the Club Coralia entertainment team, Yoan & Emmanuelle who absolutely made the holiday! Their efforts and enthusiasm which is recognised a genuine passion for what they do gave the kids the most wonderful experiences and memories they will cherish forever. Nothing was too much for them and they constantly went out their way to ensure the kids (and grown ups) were having a good time- even happily being chased and pushed fully clothed into the pool! Their kindness and warm smiles. Mostly I "