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"El hotel se encuentra en muy mal estado. Cuando entras te reciben un grupo de perros que duermen justo frente a la entrada del hotel. Las piscinas sucias, los cuartos necesitan ser remodelados o al menos reparados. Mi experiencia fue muy mala."

"👍"

"Nose puede ajustar la temperatura del cuarto."

"Excelent place to stay and enjoy la parguera"

"It's an excellent hotel in downtown Mayagüez that I've stayed at before. The facilities, rooms, common areas, and staff are all excellent."

"Nos gustò mucho el hotel. Disfrutamos de la belleza y tranquilidad del lugar. Eso era el propósito de la estadia"

"Omelet is bunt on one side toast was cold why I'm standing right there. Bagged then sits"

"I was completely enamored with my stay at this hotel. The level of customer service truly stood out—every interaction felt thoughtful, responsive, and genuinely welcoming. The onsite restaurant offered delicious options, and the prepaid breakfast was a great touch that made mornings easy and enjoyable. When I had an issue with the shower not draining, I reached out to management and was honestly impressed when a plumber arrived within five minutes. That level of responsiveness really speaks to how much they care about their guests’ experience. The pool was clean and well maintained, and housekeeping did a wonderful job. They came by the first night to tidy up my room and made sure I had the extra blanket and toilet paper I requested, which I really appreciated. My only concern was the insect situation. There seemed to be a high mosquito presence—likely due to the weather this time of year—and I did end up with several very itchy bites during my stay. I reached out to management after checking out since I wasn’t sure what caused them, and once again, they responded with care and thoughtfulness. Overall, this was an extremely positive experience."

"We had a great time at this hotel, breakfast was great, great atmosphere."