"The hotel is rightly located at the center of Antiqua. Our room is decorated beautifully, clean and very well mentained. Staff is friendly and very helpful. Breakfast is nicely prepared and delicious. We would strongly recommend for anyone to stay at San Rafael."
"El hotel es un lugar comodo y muy limpio con un excelente servicio al cliente, desde el hotel se puede caminar al parque central e ir a los museos o restaurantes, es un area segura, calles bien iluminadas por la noche, si vuelvo a tener la oportunidad de visitar la Antigua me volveria a quedar ahi."
"Magical property. The staff (Ana Maria, Karolina, Saulo, Manuel, Gustavo & Julia) treated us like family. The art work and garden was beautiful. The room was comfortable, large and the attention to detail was extraordinary. Can't wait to go back and stay there again and visit the most beautiful hotel and staff in the world. Thank you Casa Bansley for an amazing staff."
"Beautiful and peaceful Hotel Boutique with wonderful staff, they went above and beyond on everything we needed. We loved our stay, we wanted to stay another night on our way back to Guatemala City but they were fully booked. Super recommend this place. "
"Beautiful hotel. Very kind staff. We loved that we were about to get our laundry done at a small fee, that breakfast was included in our stay, and that they provided turn down service. The hotel is very close to many restaurants, we walked to the office of where our excursions were housed, and so many opportunities to shop and get coffee or ice-cream."
"Amazing little hotel had a wonderful time with my wife. Really friendly staff and wonderful location in the city. The breakfast was great and everything was a short distance walking. "
"Its a absolute pleasure to stay at el convento. The staff, location, amenities are outstanding. Highly recommend this hotel if you like a laid back and intimate place. "
"Es un hotel muy bonito, los servicios que tienen son muy buenos y el personal siempre fue muy atento, las habitaciones son cómodas y siempre limpias, además que está muy cercano a los puntos turísticos y en calle muy tranquila, nuestro único inconveniente fue que el calor se encierra mucho y el ventilador no ayuda y que falta lugar como repisas o un armario para poner cosas y cajas de seguridad en las habitaciones, a pesar de ello lo recomiendo mucho, ya que cuenta con unas vistas preciosas del...
