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"Everything was fine"

"Un lugar bonito y agradable, podrían mejorar en el tema del servicio, más que nada en restaurante, pero lo recomiendo"

"Es el mejor hotel de Guatemala sin duda y por mucho, todo maravilloso!"

"The property was in a well centralized area walking distance to a majority of shops, restaurants, and ice cream shops. Very modern and clean hotel rooms. Staff was very nice!"

"Muy buen servicio"

"Toda la estancia fue muy placentera los empleados muy atentos y un ambiente tranquilo y agradable lo recomiendo 100%"

"I will start off with the positive aspects here. The staff is very kind. They do work hard and try their best, so this review has nothing to do with their efforts. They also have a decently cute garden on site and parking was easy considering the hotel was in the city. The main negatives were the bed was as hard as a rock, the pillow was paper thin so I woke up with bad body pain. Without AC the room was stale & hard to breathe so I kept in on, but when it was on there were super loud clicking...

"Best hotel I have stayed in Guatemala!"

"The staff is Amazing. Really good people. They even gave us fresh coconut water when we left. As we have to leave very early, we preordered the breakfast the day before and it was ready perfectly “on time”. They have A/C in the cabin, really necessary. Is a very good choice when visiting Semuc Champey."

"All the Barcelo team members are very nice, it is a bit expensive when compared to a whole bunch of properties that have sprung up, but the Barcelo Hotel holds a lot of good memories for me, I have been staying there for over 20 years."

"Pay attention to the photos of your booking. The apartment is different from the hotel. The shower in the apartment leaked water out by the bottom of the door. Water was nice and warm. WiFi was fast. Air conditioning worked great only in the living room area. The bedroom only has a fan that faces the bottom of the bed. Kitchen is well equipped and the apartment is right next to the Zoo and near many restaurants. Breakfast was included with our stay and it was made fresh. "

"Second time staying here and I plan to stay again in the future. Restaurant on the terrace is great."

"The Mountain View is amazing! The service was excellent, the food was delicious and the property was Spotless."

"I 100% recommend Westin Camino Real . The facilities are first-class, the room was super clean, and the service was excellent. The staff made us feel very comfortable, and the Breakfast very good , We will definitely be coming back soon."

"Es una zona tranquila. Las instalaciones, servicio y atención muy bien!"

"Everything was excellent: location, the food, the rooms, and most of all, the kind customer service. All of the staff were so helpful and friendly. This is our second time staying at this hotel, and we will definitely be back."

"No aire acondicionado"

"The property is located in a wonderful neighborhood close to restaurants, bars and shopping centers. The property is pleasant with a lot of square footage to feel relaxed and not constricted. It is also clean and odor free. I recommend to everyone."

"The room was beautiful the food was amazing will definitely return"

"Friendly staff, comfortable room"