Search Hotels Near Castle Williams, New York

"Front desk was so kind!! "

"Clean room , friendly staff , overall nice stay. Was a little weird where the ice machine was located but besides that great hotel. "

"The elevator situation was dismal as there were three small elevators serving a 44 story building. during peak usage times (i.e. midmorning near check out time) waits for an elevator exceeded 5 minutes and once on an elevator filled to capacity it continued to stop at nearly every floor extending the time to get to the ground floor. On our last day it took us well over ten minutes to go from floor 22 to the ground floor. Bathroom doors are poorly designed and do not close completely. The staff did every thing within there power to make guests happy/"

"the rooms didnt have a fridge. the tv wasnt a smart tv. besides that everything was ok"

"It was a beautiful stay "

"Excellent property. Great location, helpful staff, the 1 bedroom were great for our family of 4 to have some space. Very well presented room. Only slight complaint was room wasn't ready at checkin and we had to keep chasing for extra towels and blankets and we only got enough for 3 people, not 4 booked"

"This was a great find. Exceeded my expectations for a NYC hotel stay. Nice size room and bathroom, clean, comfortable, and staff very helpful and on point."

"H"

"To be honest, I really love this hotel but part of the charm was the tremendous breakfast buffet that they provided. It was all fresh fruit and pastries, and breakfast entrées that were outstanding. We were shocked to go downstairs to the breakfast room and find that breakfast was premade in a paper to-go container and as you ordered it, they put it in the microwave and heated it up. There was also a little cup of oatmeal that you could have heated in the microwave and some fruit in a cup that was not fresh. What a disappointment and at the same price. The staff continues to be lovely and the room is simple and nice. But when you go expecting a delicious breakfast that will stay with you for the morning and later and find something microwaved and unappetizing is really a big letdown. "