4/10
We stayed in the guesthouse and there was a water leak in the room. We noticed the leak around 8:00 pm. We notified the hotel and we were just given two buckets to place under the leak. Never were we offered a different room. When I brought this to the attention to the owner the next day we were not given any sort of discount and told that we ordered the “lowest rate room.” I told her that a leak in the roof is a structural issue and unacceptable. After discussing for several minutes the only amount of money she took off was the drink orders from the night before.
There were also a lot of bugs in the room and it had a musty odor. I personally did not feel this room was equipped for guests.
Kathryn
เข้าพัก 1 คืน, ตุลาคม 2024
