The person that checked us in smelled as if he had been drinking for several days, The towels smelled like mold. The holder for the towels had dead bugs and visible dirt
Mandy
เข้าพัก 1 คืน, พฤษภาคม 2024
8/10 ดี
Samantha
14 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Staff great. Surrounding people little rough
Samantha
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 21 พ.ค. 2024
Hi Samantha, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
El personal es muy amable pero las instalaciones son terribles, la habitación tiene un olor desagradable al punto que se vuelve insoportable, la regadera no servía apropiadamente y el inodoro no tenía buen flujo de agua, las sabanas no tenian buen aspecto pero tampoco tenian un aroma agradable, y lo menos importante pero tambien quiero puntualizar la televisión jamás funcionó, en la mañana al dia siguiente lo primero que quise hacer fue entregar mi llave e irme.
Didier
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 21 พ.ค. 2024
Hola Didier,Agradecemos que reconozca nuestro excelente servicio, aunque parece que su estadía podría no haber sido tan cómoda como esperaba. Pedimos disculpas por cualquier inconveniente y agradecemos que se haya tomado el tiempo de compartir sus comentarios con nosotros. Esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor, visítenos de nuevo.Maz K.#Team6
6/10 พอใช้
Dekota
17 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Dekota
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Brand Experience Team วันที่ 30 เม.ย. 2024
Hi Dekota, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6
10/10 ดีเลิศ
Lance, Colorado Springs
13 เม.ย. 2024
ชื่นชอบ: ความสะอาด
Great stay
Lance
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Brand Experience Team วันที่ 23 เม.ย. 2024
Hi Lance,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
Bedding was pee stained, holes in comforters, smelled really strong of dog pee, front desk worker not the greatest English, boogers /gross stuff all over walls, hair all over in the carpet, and the heater sounded like rocks rolling around in it all night. Disgusting !!!
Clinton
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 11 เม.ย. 2024
Hi ClintonThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
6/10 พอใช้
Robert
24 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Robert
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 4 เม.ย. 2024
Hi Robert, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6
After given one room where the door didn’t even close and the safety latch had been removed with stained bedding, one room which the door would not even open, then one room which smelled so bad it made us nauseous we turned our keys in and left. We contacted Expedia as told to do and are waiting for the refund.
Victoria
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Brand Experience Team วันที่ 12 มี.ค. 2024
Hi Victoria,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
Good price? But the first room smelt like smoke and looked nothing like the pictures and then they moved me to a new room that looked like the pictures, but was a bit worn down. Felt a bit odd staying here. But did the job.
Ireln
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 6 ก.พ. 2024
Hi Ireln,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
I really enjoyed my stay and the room, it was easy for Mr to bring my things in for the night. I cannot walk far and carry anything heavy so the disabled room I had was perfect. Thank you see you in the Spring hope I can get the same room.
Dianna
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 5 ธ.ค. 2023
Hey Diana, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6
8/10 ดี
Michael
เดินทางกับคู่รัก
5 พ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
Getting old
Michael
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 15 พ.ย. 2023
Hi Michael,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
El personal fue demasiado grosero con mi pareja dijo que no había ninguna habitación reservada que fue cancelada cuando no hablamos para cancelar
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 1 พ.ย. 2023
Hola viajero,Gracias por tomarse el tiempo de revisar su reciente estadía con nosotros. Nos gustaría disculparnos por cualquier inconveniente que haya experimentado como huésped. Por favor, danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Maz K.#Team6
การตอบกลับจาก Brand Experience Team วันที่ 7 ต.ค. 2023
Hi Makoto, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
Stink and no room service. We stayed for three days. Not once did they provide room service and we had to ask for towels.
tayler
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 3 ต.ค. 2023
Hi Tayler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
Stayed four nights had no hot water. Was absolutely dirty and gross walls. Ac is so loud and hotel full of construction workers, hookers and drugs. Beds were like sleeping on box springs. Just dealt with it because I was hardly in the room. I booked a kitchenette and got a regular room. Will never stay again
Daneeva
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 3 ต.ค. 2023
Hi Daneeva, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6
การตอบกลับจาก Brand Experience Team วันที่ 26 ก.ย. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
Recepcionista antipático y poco educado; las toallas sucias, con manchas. La ropa de cama llena de quemaduras de cigarrillos (habitación NO fumadores)…No volvería ni lo recomiendo
Montse
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Nancy Y. วันที่ 18 ส.ค. 2023
Después de leer su reseña, nos decepciona saber que no cumplimos con sus expectativas. Intentamos mejorar constantemente para brindar la mejor experiencia posible a los huéspedes, por lo que apreciamos su honestidad.Mientras tanto, analizaremos estos problemas y haremos todo lo posible para solucionarlos. Gracias de nuevo por su tiempo, y esperamos volver a verlo pronto.nancy y.#equipo6
It was comfortable clean and felt safe. The doorhandle was kind of iffy. And no place to walk the dogs. And no poop bags available.
Alma
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Nancy Y. วันที่ 18 ส.ค. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
Hole in bathroom ceiling
Flies in room
Rooms smelled like smoking
James
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 9 ส.ค. 2023
Hi James,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
The central air conditioning blows cigarette smoke into your room. The whole property is non-smoking. I switched rooms same problem.
The mattresses are worn out. You either sleep on the spine or are rolling off the side of the bed.
The staff says this is the best room in the house. If so I'd hate to see the worst.
David
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 9 ส.ค. 2023
Hi David,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
Checking in was a breeze guy at front desk was very helpful
Checking into my room was disappointing. The bathroom was dirty, black stuff all over the counter that got onto our clothes, toilet was dirty and lots of flies.
An hour into our stay some man with a working key walked right into our room.
We were going to a concert this night and that made me uneasy about leaving anything in the room.
Coming back 3 hours later my key card no longer worked.
The man at the front desk fixed the issue very friendly no problem getting back into the room.
I think people live in the rooms next to us they were in and out very loud all night and making lots of trips to their vehicles
Arianna
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 3 ส.ค. 2023
Hi Arianna,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
had trouble with the door lock it should be replaced
Marvin
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 3 ส.ค. 2023
Hi Marvin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
2/10 แย่มาก
Henry
17 ก.ค. 2023
Henry
เข้าพัก 1 คืน, กรกฎาคม 2023
8/10 ดี
Madison
16 ก.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Overall, I picked a lower cost hotel and kept that in mind for my stay. But the room stunk of cigarettes, the toilet has the wrong size seat, the shower is plumbed very weird and you can hear the neighbors sneeze.
Staff was super friendly and if the price is still low, we will stay here again
Madison
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 27 ก.ค. 2023
Hi Madison,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
Did not feel safe here. Lots of men outside their rooms smoking and staring at me every time I had to go to my car. It was mostly working men from out of town. My room was a joined room which also freaked me out. I also saw a guy with a gun walking to his room. The room was clean but the water pipes were really loud. Front staff guy was really nice. I would never stay here again due to all the men trying to talk to me outside.
Ember
การตอบกลับจาก Brand Experience Team วันที่ 27 ก.ค. 2023
Hi Ember,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
This property should be immediately inspected and condemned until door security measures are improved. In the first room we were shown the security hinge had been unscrewed from the door; the door showed many signs of previous break-ins. In the second room the interior door handle itself came off in my hand. We refused to stay and our money refunded.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 27 ก.ค. 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
The room stinks like BO. There's something yellow dripping on the wall by the room mirror. Will NOT stay at another MOtel6!
Carmela
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 19 ก.ค. 2023
Hi Carmela,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6