Search Hotels in Casitas Chaparral, Phoenix

"Very nice hotel with excellent service. Exceeded my expectations significantly!"

"After paying $405 for one night we were charged “parking” fee in addition. Really? How do most people arrive? It is gouging. "

"Beautiful report. Amazing staff. The pools are gorgeous and so relaxing. Loved everything and every minute! Would 1000% stay again! "

"Pool was okay, Mable to order food at first pool and the we were kicked out due to private event."

"Great"

"This "resort" is an utter dump. It's cracked, peeling, fading, broken, battered and abused. It feel like they sucked 50 years of profits out of it and never put a dime back in. I spent 2 nights, the first room I was in was coated in 30 years of cigarette smoke, baked into every surface. I had to sleep with all the windows and patio door open to even be able to breath. Because of that I was woken at 6am to find that I was in an active construction zone, yelling, hammering, trucks moving and dumping, anything but relaxing. They should have shut down the entire wing I was in during it. I requested a different room for my second night and while it was slightly better, every other outlet was broken. I only randomly woke up on time because my phone didn't charge. The water took what seemed like hours to heat up. Bottom line, this is a Hitlon. My expectations for a stay here were vastly higher than what was delivered."

"The pools were nice but not as clean as I would have hoped. Maintenance maintained shrubs and trees around the pools and then blew the cut ups with a high-powered air blower, some of which ended up on and in the water but that was never cleaned within the 5 days we spent. We still enjoyed the sun and the water, but management should consider making some changes here."

"Great location. This hotel is walking distance from many fabulous restaurants and bars. We loved the location. We enjoyed having drinks at the bar in the hotel. The room was nice. The pool, while not large, was nice. The only reason I didn’t mark it as excellent was the WiFi connection was pretty spotty and housekeeping only came once during our 4 nights. They came one other day and left some new towels, but that was it."

"The rooms were very clean and had everything we needed. The pool looked like it needed to be cleaned. The property needs some updating but is kept very clean. The staff were all outstanding. The location is good. The other guests we met were very nice."