Search Apartments in Casablanca

"Given our negative personal experience, we wonder why this property is designated as a 5-star. It is far far from it…"

"When we arrived in Casablanca- we went to the hotel’s restaurant at 12:30 PM and told them that we had a tour at 1:30 PM and asked if the food would be ready right away and was asked for the food at 1:00 and was told the the food is ready. It was already 1:15 PM (45 mins of waiting) and no food came so we decided to cancel our order. Then they told us food is being drizzled now. We told them they shouldn’t expect us to eat the food in 5 mins for us not to be late for our tour. On our first night- the air conditioner was not working and we informed the receptionist about it. While we were out the following day- - they sent a portable heater to our room (looked like they wanted the room to be get hotter). When we came back that afternoon- the room was still hot. They told us to give the air conditioner an hour and it should be fine. In the meantime- they sent a technician with another heater. We told the technician that we need an air conditioner and not another heater. Finally they transferred us to another room on our second night where the air conditioner was working. However the TV was not working. We had to call the receptionist twice before they senta technician. On our third day - we left for our tour and came back at 3:00 PM with our room not done- bed sheets have not be changed and dirty towels still on the floor. Again we had to call the receptionist twice before the lady came to clean our room. Funny that the lady asked us to give her a good review in google. "

"Room was nice, just needed a little TLC and better Air-con. The swimming pool was very filthy no one went In it "

"Very clean"

"The room was clan. But the TV was not working called the front desk they were suppose to send some one to fix After an hour of waiting , went to bed and tv never got fixed "

"Very clean, spacious, great breakfast. "

"The room was spotless and the staff very courteous"

"The first room I was assigned was extremely hot and given the time if year they took off all ACs in the building. I think the previous occupant had the heat on the room was never cooled down. Also, the food was not good. "

"Staff was fantastic. Huge breakfast. Loved our stay"