โรงแรมและที่พักคาร์เมล ไฮแลนดส์

"This was our “splurge” hotel for our trip. The guy at the front desk was not friendly. Other staff were friendly. The restaurant was closed on tuesdays for dinner. Really? You have this amazing resort and you close the restaurant?? We arrived early and planned to use some amenities while waiting on our room to be ready. Went to the spa to inquire. The doors were locked and there was a number on the door to text, so I did and never heard back. Overall, not happy with our stay. I wouldn’t spend...

"Delays in check in. Didn’t clean your fireplace "

"Requested a King room and was given a two doubles; however, upon communicating this to the management, they helpfully made the adjustment. "

"Overall a nice property. We only stayed one night, so did not take advantage of the amenities, but noticed that other guest seemed happy."

"Easy access to the beach"

"The room was clean and comfortable. The staff were friendly and responsive. Room service was prompt and the food was ok."

"Staff in the front was nice. Property needs updating. Beds are uncomfortable. Bunk beds couldn't be slept on because they weren't sturdy. Floor was dirty a lot of dust. Overall they need to work on their cleaning detail. Homeless do wonder around area!"

"It’s a pretty standard place. Super walkable to the warf and lots of shops. I WILL say tho, for the historical rooms, the beds are EXTREMELY loud and there’s no AC but it was an affordable place and nothing insane to complain about. I’d do it again on a budget and the history on the place is very interesting. Parking was easy to find and the staff were no issue. "

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"Very cute place with a perfect location and parking! The heated pool is an added bonus!"

"I did use"

"Staff were very nice, parking is always available. The towels were stained slightly but not the end of the world as they had plenty in our bathroom. The only real comment I have is that the walls are THIN, our neighbors were stomping and screaming at each other up until late in the night and we were unable to get in touch with the front desk. They eventually stopped but the walls are just so thin and you can hear stomping upstairs. "

"Great, charming place in a great location . Just need to improve shower temperature."

"Yes "

"Loved everything about this hotel! Walking distance to everything & loved the fire pits. "

"Close to airport. No AC which is fine in that climate but VERY loud. Also water had a scheduled time to be off and this wasn’t shared at check in"

"Room was clean,staff very friendly,close to everything. We enjoyed our stay. "

"Place was perfect, was there on a golf trip, needed to have secure parking and they did, location was perfect, nightly sunsets on the ocean, food just around the corner, wildlife everywhere, could hear the surf at night, clean and the staff was very nice at check in and when i needed another coffee packet. Every time i go to monterey/pac grove/carmel i will be staying here. Thank you a ton for making my stay stress free! "

"The staff was very kind and helpful. The beds were amazing. They have plenty of parking. The only con was the shower very little water flow out of the shower head. "

"Everything was perfect and made our stay simply awesome. Just what we needed for the 4 days. Staff is great and we especially had the most amazing experience with Francesca. Kudos to the whole team there. "