Unfortunately Hotels dot com double booked the room so my "guaranteed" booking was in fact not guaranteed and I had no bed for the night!!
H.C knew about the lack of availability 2 days before I was told (1 hour before check in). So, with no time to find a alternative my weekend was ruined. I must stress this has nothing to do with the hotel, I just suggest you use a different company to book.
A big shout out to the staff at this hotel They went out of their way to give excellent service and were extremely obliging. For instance, we stayed here with our dog but were able to eat in the lounge as staff moved furniture in whenever we were ready to have breakfast or dine there.
Reception staff very welcoming and helpful, there was a wedding at the hotel which was absolutely fine, however hotel staff were rather slow clearing away glasses and remnants of the chocolate strawberries from the public areas.
Great place to stay,building looking a bit tired.
Happy to recommend.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, สิงหาคม 2021
4/10 แย่
ผู้เข้าพักจริง
เดินทางกับครอบครัว
14 ส.ค. 2021
ชื่นชอบ: พนักงานและบริการ
Overpriced and noisy
The stuff was amazing and super friendly. But the hotel is very noisy and dilapidated. The fire doors bangs very loudly every time someone walks down the corridor and you can hear everything in the nearby rooms and corridors. Our bathroom door couldn't close either which made the noise worse. The room was very spacious though and the Indian restaurant had great food. The hotel's breakfast was similar to a mid range B&B. Not at all what I expected for the price.