2/10 แย่มาก
S
เดินทางกับคู่รัก
15 ก.ย. 2021
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I can’t explain how dirty this hotel was! But i have pictures which I would love to share with Expedia.
This hotel was full of mold everywhere specially room. We told management as soon as we checked in, we have been completely ignored! Staff weren’t friendly at all , didn’t help. Now we checked out and seeing a doctor because of my husband sever allergies to MOLD which we explained to them. But im holding expedia accountable since we trusted expedia to book. We never had such an sever issue with the cleanliness of a hotel, this was more than cleanliness. This was a safety health related issues. I wish I could upload pictures to review but im hoping expedia give the opportunity to share pictures at least with them. This is not acceptable, this is people’s health on the line!
Refrigerator was broken, we told them they said they will fix it! Nothing! Literally they ignored everything. Even manager requested us to email him the pictures of molds in the wall/ceiling/bathroom , we did he just said thank you. Seriously?! Now my husband is severely sick and coughing so bad we are in Naples currently and looking for a doctor! We checked out this morning and not happy at all since the check in!
I need expedia to email me so i can share photos of this horrible place!
S
เข้าพัก 2 คืน, กันยายน 2021