Hotel, staff and room were good. Had amazing views as well.
Only Breakfast was a big disappointment, its bread was just like a rubber.
Muhammad Qasim
เข้าพัก 1 คืน, ตุลาคม 2023
6/10 พอใช้
Ramanpreet, Richmond
เดินทางกับคู่รัก
9 พ.ย. 2023
The property looked very good and 4-star until we got to the room. The room was more a 3-3.5 star. The paint was chipping from walls and baseboards and the bathroom had damaged tiles. The room was supposed to be a sea-view room. At best, it could be called a partial sea-view when you stood at the far left of the balcony and craned your neck to look past the tree that was blocking your view.
On top of that, we asked the hotel to set up a private boat tour of Capri. They set us up with a run-down boat and a rough captain that fought with the people working at the Blue Grotto entrance. It was unsatisfactory.
Dear guest,Thank you so much for staying with us and for leaving a review. We are so glad to hear that you had an enjoyable stay at our hotel and we hope to have you again as our guest!
Dear Beatrice,Thank you very much for staying with us and for leaving a feedback.
4/10 แย่
Mariana
22 ก.ย. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
More of a 3 star hotel. Sheets were stiff and rigid, bathroom was super small. Definitely not worth the price.. this is the most overpriced hotel I have been to. Would not come back.
Dear guest,Thank you so much for staying with us and for leaving a review. We are so glad to hear that you had an enjoyable stay at our hotel and we hope to have you again as our guest!
Room was dirty. Shower leaked all over the bathroom floor. Air conditioning broke. Balcony doors automatically lock behind you when closed. Gym is two pieces of equipment and only open during 7-6pm. Pool closes at 6pm.
Dear guest,Thank you very much for leaving a review and for staying with us.We are so sorry to hear that you didn't enjoy our hotel; for sure, we will take note of your review to improve our services.
Hotel is in a great location. Nice pool. The room itself was spacious with a nice balcony but the bed was the hardest bed I’ve ever slept on. The air conditioning would not stop running no matter what I did to turn it off. Our first night in Capri I did not sleep. The manager was understanding and moved us to a better room which had a functioning AC and better bed.
Dear guest,Thanks for your review, we are happy to know that you enjoyed our location and pool area.We will take note about your feedback in order to improve our services.
6/10 พอใช้
ELENA
เดินทางกับครอบครัว
30 ส.ค. 2023
Regular
El costo por noche que se pagó fue muy alto para las características del hotel.
Las sábanas son de mala calidad, el colchón muy viejo, el baño necesita una remodelación.
Aunque en Capri los hoteles son muy costosos hubiésemos preferido pagar lo mismo en otro hotel.
Este hotel no llega a 4 estrellas.
ELENA
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Giamaica วันที่ 13 ก.ย. 2023
Dear guest,Thanks for your review. We will do our best to improve our services.
Great hotel and a good price. Nice, clean, friendly and helpful staff. Close to main square-10 minutes walking. Breakfast had few options. VERY difficult to get a taxi.
vicky
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Rosa V. - Reception desk วันที่ 29 ส.ค. 2023
Dear Bassam,Thank you for staying with us and for leaving a feedback. We are really sorry that you didn't like your stay and we will do our best to improve everything.
My wife and I had a wonderful experience here. The staff was very helpful especially with arranging baggage pickup, restaurant reservations and transportation from the hotel back to the mainland and on to the train station.
Travis
Travis
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Rosa V. - Reception desk วันที่ 29 ส.ค. 2023
Dear Travis,Thanks for your review!We are pleased to know that you enjoyed your stay at our Hotel.
6/10 พอใช้
Gregor Bernard
เดินทางกับคู่รัก
23 ก.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Clean and comfortable hotel. But price remains high vs standard.
By instance , room has no espresso machine , no free water, some items in breakfast are chargeable. Not expected for Euro 500 per night.
Gregor Bernard
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Rosa V. - Reception desk วันที่ 29 ส.ค. 2023
Dear Gregor,Thanks for your review, for sure we will use it to improve our services.
The hotel is dated. It’s not 4*. It needs an uplift. The location is great tho. Special mention to Maria who is the saving grace of this hotel. Superb service from her.
Nice clean property, close to shopping and restaurants. The pool bar was nice for drinks and snacks. From the main road to the hotel there are some stairs and a little bit of a walk to arrive at the property, the luggage porters were a great help with their electric cart.
What a gem on this beautiful island! I was severely sea sick on the trip to Capri, and the gentleman that checked us in was so kind and understanding. The room we had overlooked the pool and had a sea view. It was absolutely stunning! The breakfast was fantastic! Eating on the patio staring out over the sea, just made our stay all the more special. Only small issue was that we couldn’t work the shower ver well - only one pane of glass to keep the water in, and we didn’t do a very good job. The service from housekeeping to breakfast to reception to porters, was the best! Stay here when going to Capri!
Lovely hotel very near centre of Capri. We had a nice big room with a balcony and spacious bathroom. Slightly uphill walk into the centre but only about 5 mins to shops, restaurants and buses. Included breakfast was also excellent, staff all very friendly and helpful. Highly recommend!
Great relaxing stay. Perfect location as just a little way from centre meaning it's great value
Craig
เข้าพัก 4 คืน, กันยายน 2022
การตอบกลับจาก Rosa - Front desk วันที่ 18 ต.ค. 2022
Dear Guest Craig,thank you very much for sharing your opinion on your stay at our Hotel, we really appreciate it!We hope to welcome you back soonWarmest regards
The staff was friendly and helpful. The location was perfect, walking distance from the beach and the center of the city. The hotel was clean and in a quiet area.
Rocio
เข้าพัก 3 คืน, ตุลาคม 2022
การตอบกลับจาก Rosa - Front desk วันที่ 18 ต.ค. 2022
Dear Guest,thank you for your feedback and for the best score!We are happy you' ve spent a good time on our Hotel,many greets from all our Staff.Regards
Dear Antoine,Thanks for your review! We are happy to know that you enjoyed our hotel.
6/10 พอใช้
Deborah
เดินทางเป็นกลุ่ม
17 ก.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The property to very close to town center with many options to eat , sit , people watch and have a drink. The property is over priced. I paid for a sea view room and I was able to see a very small portion of the sea and the resort blocks a bigger portion. The food at the resort is as expected - commercial. There are many places in town more delectable.
Worn down bathrooms. There was a huge worm in our room. No proper blankets. Rust in all corners of the bathroom. Whole room smelled like mold and wet clothes. I felt very uncomfortable in that room as someone who looks for cleanliness. It’s not worth the high price. I don’t know how it’s considered a 4 star hotel.
Bishara
เข้าพัก 3 คืน, กรกฎาคม 2022
การตอบกลับจาก Rosa V. - Reception desk วันที่ 13 ส.ค. 2022
Dear Guest Bishara,
thank you for your review.
We are sorry to discover you did not like the room, we can not imagine this, otherwise for sure we' ve proposed you some alternatives.
Warm regards,
6/10 พอใช้
Jennifer
เดินทางกับครอบครัว
30 ก.ค. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I get it…everything in Capri is expensive in the summer…but this was hardly a $600 per night hotel. The bed is by far the most uncomfortable bed I have ever slept on. Hard and about as thick as a wooden plank. The rooms did not have Kleenex (tissue). The breakfast was underwhelming. The bed cover was about 50 years old…this wasn’t a Villa - this was a motel. All that said, the silver lining was the refreshing pool at the end of our hot days. Decent walking to the square. Very nice and helpful staff. This place just needs a renovation…bad…
Jennifer
เข้าพัก 4 คืน, กรกฎาคม 2022
การตอบกลับจาก Rosa V. - Reception desk วันที่ 13 ส.ค. 2022
Dear Ms Jennifer,
thank you for your feedback.
We are sorry you didn' t like the place, we appreciate anyway all our guest feedback to improve our service and the build.
Warmest regards
Excellent location, great views, and the staff was next level. So friendly, so helpful, so nice, so kind. They always had a good attitude and they really knew all about Capri
Dear Mr. Edmond,
It is a pleasure for us to see that you enjoyed the location and the staff of the hotel. We always do our best to help you with any needs and make your holidays memorable. Thank you.
Everything was amazing we had an amazing balcony room overlooking the pool and the sea, breakfast was superb and a great selection of hot cold, cakes, fruit etc, the pool was lovely and so was the bar area. I we would like to single out Maria the beverage manager as someone who was so friendly, smiley and always on hand to get you anything you wanted. All great.