โรงแรมและที่พักในเคป แจ็ค

"The property was fine. Older but adequate. I wasn't happy with Expedia, as the person on staff said that my credit card info was out of date, and she almost gave it to another customer. It was the last room in the motel, so we would have been out of luck! I tried to update my credit card info earlier that day, and thought that it had gone through, but it hadn't. I got no message from Expedia that something was wrong, went there expecting our room to be all ready after a long day's drive,...

"Staff was not responsive to messages sent via Expedia. I sent two messages 2 days before our stay about requiring an accessible room for elderly parents…no response. Sent another message 1 day before our stay to follow up. No response. When I arrived at 3:00pm, I felt chastised when reception told me check-in is at 4pm. I offered to come back because the employee seemed annoyed but the room was ready anyways. Customer service was lacking with this one employee. The other employees were...

"Clean rooms, nicely equipped in the kitchen, excellent staff"

"A place to lay your head and that’s it ! Still even then we didn’t sleep the best , the mattress cover is plastic which makes you sweat . And no shower head so your straight up getting blasted with the water comimg out of the pipe. Train was a super cool feature , the noise of it didn’t bother me with it being so close. The gentleman was super nice by my lord dude Clean up the check in space YIKES ! Let’s just say I’m glad I checked in and not my partner or he would have been like NOPE ! To be...