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"We had a perfect stay. Everything was great! Starting from the greetings for my birthday with chocolates and a bottle of sparkling wine, ending with dinners and amazing ocean view that is there from the terrace. The hotel is located among the banana plantations on the hill, and feels peaceful and calm. Staff is friendly and attentive, helped us with local recommendations. But some nights we just didn’t want to leave, so stayed for the dinner in the hotel restaurant, which is amazing with great...

"The hotel is fairly high up the hillside, so the drive up is exciting! The hotel itself is amazing. We had a great corner room and balcony with amazing sea and valley views. The staff were very friendly. The only downside was the restaurant was only open for breakfast during our stay, so dinners had to be elsewhere. "

"Tolles Ambiente, Herrliche Aussicht aufs Meer"

"Excellent hotel, tons of facilities, great restaurants and amazing staff! "

"We had a room "

"Beautiful grounds. Carbon neutral. Excellent breakfast."

"We thoroughly enjoyed our 7night stay at The Residence (30/8/25-5/9/25) and would definitely recommend. The apartment was modern, clean, very roomy, bedroom, 2 bathrooms, lounge area, dining area, a very well equipped kitchen and balcony. Staff were welcoming and friendly. The gardens and pool area were absolutely beautiful and well maintained. The hotel complex is huge and has everything you could possibly want or need but it is very easy to get disorientated and lost! Madeira is a...

"Fantastische Aussicht, sehr gute Zimmer, gutes Essen, sehr freundlich. Toller Pool auch wenn wir ihn nicht genutzt haben. Wer es ruhig mag - Das hotel liegt Abseits im Westen der Insel. Es gibt aber ein kleinen Laden und eine Pizzaria nur zehn Minuten zu Fuß entfernt. Man kann gut mit dem Auto auf Entdeckungstour gehen. Das warme Buffet abends könnte etwas wärmer sein und die Küche im Apartment ist etwas spärlich ausgestattet. "

"Tres bon emplacement"

"A lovely bright and airy hotel with great rooms. The staff were kind and friendly and breakfast was delicious. Brand new only open a month so I’m glad we discovered it before it gets busy which is no doubt will. "

"Loved it! Great place to stay. Close to everything and friendly staff. "

"The breakfast was excellent. Great variety. We enjoyed our breakfast wuth the wonderful veiw. The staff were amazing, helpful and always with a smile. The location was stunning. We did lots of walking in the area. Easy access to buses to explore the island. Lots of lovely restaurants. We would highly recommend. Will definitely go back. "

"Personnel aux petits soins, propre, l'emplacement... tout etait genial! Merci!"

"The breakfast was lovely and varied, the room was clean and had a great view of the sea with a comfortable bed. The only thing I would change is the fact there was a cot in the room when we did not need one."

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"Great hotel lovely pool area and great staff, nice room but walls are very thin so you do get some noise from next door, the hotel is starting to show it's age but still a very nice place to stay, would definitely go back..."

"Sehr schöne Unterkunft in der Nähe der Altstadt. Das Zentrum und der Hafen sind fußläufig zu erreichen. Das Hotel war sehr sauber. Sehr guter Service und abwechslungsreiches Frühstück. Jeden Abend war Livemusik in der Bar."

"Ottimo Hotel con vista magnifica "

"Fantastisk morgenmad "

"A lovely hotel in need of retouching, peeling paint and worn carpets. The views are all great, better to consider a 3* and you will not be disappointed."