Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

Property class: 4.5

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Located close to Garrafon Natural Reef Park and North Beach, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive provides a free daily manager's reception, a terrace and shopping on-site. Indulge in hydrotherapy, thalassotherapy and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The gym offers yoga classes and fitness classes; other things to do include boat tours, fishing and snorkelling. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Pet-friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite King Ocean Front

A bedroom with a bed, a sofa, a desk, and a TV.

Junior Suite King Ocean Front

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

A hotel room with a bed, two sofas, a coffee table, a TV, and a decorative wall piece.

Superior Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

A modern hotel room with a large bed, a desk, a television, and a balcony with a view of the sea.

Presidential Suite

  • Resort view
  • 192 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Ocean Front

A bedroom with a bed, a sofa, a desk, and a TV.

Junior Suite Double Ocean Front

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Veranda Ocean Front King Bed

A bedroom with a bed, a sofa, a desk, and a TV.

Junior Suite Veranda Ocean Front King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Superior Ocean Front

A hotel room with a bed, a desk, a television, and a sofa.

Junior Suite King Superior Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • On private beach
  • Pool
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  • Breakfast included
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The price is ฿38,174
฿46,330 total
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19 Nov - 20 Nov
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About the area

Located in Isla Mujeres, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive is on a private beach. Cancun Mall and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Garrafon Natural Reef Park and North Beach. Mujeres Beach and Dubai Palace Casino are two other places to visit that come recommended. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Isla Mujeres travel guide
View more Resorts in Isla Mujeres
Map
Fracc. Laguna Mar SM. 7 Mza. 75, Lotes 15 y 16, Carretera Sac-Bajo, Isla Mujeres, QROO, 77400

What's nearby

  • A turquoise sea with clear water, palm trees, and a person on a dock.
    Garrafon Natural Reef Park
    1 min walk - 0.1 km
  • A wooden pier with a sign for 'Isla Mujeres Dolphin Discovery' and a thatched-roof structure in the background.
    Dolphin Discovery
    2 min walk - 0.2 km
  • Two sailboats on turquoise waters with a clear sky.
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    1 min drive - 0.2 km
  • A beach with clear turquoise water, palm trees, and a thatched-roof structure.
    North Beach
    10 min drive - 8.4 km
  • Joysxee Floating Bottle Island
    9 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    126 min drive

Restaurants

  • Icebar
    15 min walk
  • Mango Café
    5 min drive
  • Dolphin Discovery
    5 min drive
  • La Palapa Del Capitan
    6 min walk
  • Isla Brewing Company Beer Garden
    6 min drive

About this property

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

  • Property highlights
  • Located close to Garrafon Natural Reef Park and North Beach, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive provides a free daily manager's reception, a terrace and shopping on-site. Indulge in hydrotherapy, thalassotherapy and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The gym offers yoga classes and fitness classes; other things to do include boat tours, fishing and snorkelling. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • 3 outdoor pools, along with sunloungers and pool umbrellas
    • Free self-parking
    • Express check-out, express check-in and a TV in reception
    • Tour/ticket information, a banquet hall and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • 40-inch LCD TVs with satellite channels and DVD players
    • Separate sitting areas, ceiling fans and daily housekeeping

All-inclusive details

    • À la carte meals and snacks included
    • 24-hour room service
    • In-room minibar (all beverages included)

Land activities

    • Cycling
    • Fitness facilities

Lessons/classes/games

    • Cooking
    • Pilates
    • Yoga

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Property amenities

Restaurants on site

  • Casa Rolandi
  • Le Metissage

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is accessible via catamaran transfer from Lote I-03 Manzana 12, 77520 Cancún, Q.R. (Dreams Vista Cancun Hotel pier). Scheduled transfers to and from the property are available 6 AM-10 PM. To guarantee transfers, guests must contact the property with their flight details at least 1 day before their expected arrival. Transfers outside of scheduled departures or arrivals will have to use a private service (surcharge).

Renovations and closures

This property is closed from 14 April 2025 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per night
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive pet-friendly?

Yes, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 75 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?

Self-parking is free at this property.

What time is check-in at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?

Yes, the property is all-inclusive. Activities include cycling, cooking classes, pilates classes and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 332 out of 444 reviews
Rating 8 - Good. 70 out of 444 reviews
Rating 6 - Okay. 19 out of 444 reviews
Rating 4 - Poor. 14 out of 444 reviews
Rating 2 - Terrible. 9 out of 444 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service.
Stayed 5 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very nice and friendly, and the restaurant for dinner is excellent. Definitely recommend it to my friends.
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Love Zoetry, The staff Leo, Jorge, Ivan the service is exceptional all the people that servers us phenomenal. The place is a paradise I cannot wait to go back in 2025 when it will go through a renovation. The food was excellent, music, the beach so nice.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Villa Rolandi. Very attentive staff, two great restaurants, lovely amenities. They are about to undergo remodeling so there were construction noises during the day. That was the only downside, and it was slight. We would come back!
Stayed 7 nights in Mar 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change rooms 3 times within 24 hours. AC issues. Our first room registered 82 deg and after 8 hrs they kept saying just give it 15 more mins! Finally moved us to another room at 10 o’clock at night and that room wasn’t much better. Finally the next day around noon we got a room with decent AC. The balcony was nice but dirty and the chairs were about to break.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
So, most staff super friendly and helpful. Other staff have no idea what they are doing or treat you like your you are not worth there time. All Restaurant staff were very good. The only people I saw swimming were the people doing laps for exercise, pools were very cold. The one salt water pool that is heated is falling apart. Tiles on the floor of this pool or guest are putting the tiles on the outer shelf of the pool, not what I expected for the amount of money I spent. Rooms are a little dated and can be dangerous at night. There are 2 steps going down to the in room refrigerator, I was very cautious at night because it is dark in the room. But, I did see someone that got a severe sprain and needed a walking boot the rest of the trip. The last and worse thing that happened to us. The day before we left, we were told we getting transportation from Zoetry resort to The Dreams resort on Cancun (this is a sister resort). From there we were to be picked up and taken to the airport. On the day we left, it was very windy and the sea was rough, so they sent us on the ferry instead. We specifically asked if they made arrangements for us to be picked up at the ferry port to get to the airport. We were assured that everything was taken care of. We waited at the Ferry port for 1/2 and started getting worried. We called the transportation company and we were told they never were told to pick us up. So, we ended taking a cab and were extremely over charged. $80 us
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We loved the staff, and the location of the hotel
Stayed 6 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with amazing staff.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service; great boutique hotel to get away and be pampered; fantastic food
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great repeat stay at the Zoetry… everything was great!
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It truly was a home away from home!
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort delivered as to all aspects as advertised!
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so positive and helpful. The food was incredible and the pools were beautiful. Stunning, quiet property.
Stayed 6 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Food and service are beyond excellent. The resort needs a face lift.
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique resort. Perfect for relaxing! The pools and private beach were wonderful and maintained. The food options were minimal but delicious and always available. The staff was very helpful and friendly.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property & staff were great. The experience with Expedia was terrible.
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, rooms, pools and beach are clean and beautiful but the best thing about the hotel was the service. The entire staff was beyond helpful with everything. They were extremely friendly provided amazing customer service. I will definitely be back!
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Quiet. Food was great and accommodating to my food allergies
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of a kind

Villa Rolandi is a gem. Luxurious, with personality and charm, on a small scale, separated by blue water from the nuttiness of Cancun. Two fabulous restaurants. And now it's all inclusive which is so nice.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Isla Mujeres is a paradaise. But the hotel is a little bit old. But the food in Rolandis Restaurant was amazing and the staff. David of reception was very nice with us. I love my honey moon!
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Zoëtry is amazing. Needs a bit upgrade but great hospitality. Will be back
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
beach view, private charter and food are the only good thing about this hotel. Staff accused us of using drugs , very annoying lobby guy hustling us to buy things every night , the bed is so uncomfortable, they over charge for golf cart i really could go on and on. We love mexico and loved the island this will be our only stay at Zoetry what a shame. No VIP offers at all and wanted 2.5 hours to check in to room.
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and food

This small hotel has top notch service. There is private small craft ferrying from Cancun directly to the property. The rooms are a little bit outdated, but the resort will undergo major renovations soon. Service is what makes the difference here. This is a high end all inclusive resort that serves a la carte and no Buffett ( 2 restaurants with top notch chefs) . Check in was seamless. Alfredo the waiter at the Restaurant Rolandi’s made our stay very pleasant. Leo, the great organizer at the pool was very nice. If you want to stay away from the crowds, the drinking games at the pool, the loud music calling for water aerobics, lines at the bufette; but instead you want to enjoy a private experience, this is your resort.
Stayed 4 nights in Feb 2023