"As a family we discovered this hotel when looking for somewhere to stay for my nephew’s wedding at South Farm, Royston. From start to finish the staff on reception could not have been more helpful reassuring me that all would go smoothly in terms of booking in and out individually and at different times, taxi recommendations, meal times, bedding arrangements for small grandchildren. I arrived a day earlier than my family and Naomi I believe her name is could not have been more charming, welcoming or helpful. Equally the case when Karolina later took over on reception. Whilst Emily and Helen had fewer interactions with me, they were just as professional and helpful on the 2 occasions I needed advice. The rooms were excellent: even the classic is a very good size and comfortably accommodates 2 easy chairs and a coffee table alongside a desk and chair. I’d booked a junior suite for my daughter and family as they needed extra space for their 4 year old and 18 month old: they were blown away by it! As I stayed on for a few days R and R post wedding, I was able to make sure of the leisure facilities: the pool is a good size and the sauna and steam room excellent. I couldn’t recommend highly enough."
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