6/10 พอใช้
Andrew
เดินทางกับครอบครัว
22 ธ.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
My experience during my stay at Hotel Arts was mixed with disappointment due to the grumpy receptionists at about midnight. I stopped at the reception at midnight and asked for a fresh new towel. There were two staff but one questioned me if one of them left to get a new towel, who would watch the reception? It was midnight, there was almost no guests. At least one of them could leave and grab a towel for me I hoped. It turned out neither of them provided a new towel to me. I then asked where the restaurant is and how much per person for breakfast, so tomorrow I could check out to see if I wanted to have breakfast there. One of the staff reception lost the patience and responded, there, you go and check yourself. The other one was better. He looked at me and responded with a more detailed answer. Having said that, the next morning, staff changed. When I checked out, there was a very nice female reception who provided great customer service to me.
Andrew
เข้าพัก 1 คืน, ธันวาคม 2025
