The staff goes over the top to help you out.
I come to visit my Grand kids. It was not problem at all that they came to use the pool. Made the visit way easier. Thank you
Alisha Carver
The hotel has been closed down for over a year and Expedia did not update their system. Over a year!!! We arrived after a long flight with two young kids only to find out there is no place to stay. And there was a summer long weekend on top of everything. The Expedia virtual chat is a joke.
Absolutely loved our stay. The beds were comfy, facilities quiet, and the breakfast good. They even had smoothies and a nice green juice. We would definitely stay here again.
Great hotel, enjoyed the gym. Would be great if there were some places to eat that were close.
เข้าพัก 1 คืน, พฤศจิกายน 2019
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริง
22 พ.ย. 2019
ไม่ชื่นชอบ: พนักงานและบริการ
I was checked into a room that was already given to somebody else. I had booked a room with 2 queen , for my daughter and myself. I was then placed into a wheel chair accessible room with 1 king bed. The smoke detector then started beeping due to low battery and we had to be moved to another room. 3 rooms in one night. Very disappointed
I stay in many hotels and I was thoroughly impressed with this location. Location is great, the 1 bedroom king suites are very large and well laid out. The continental breakfast was great with good options, even a smoothie and juice bar. Loved the ease of checkin and out on the app as well as digital key. Only issue I had is the pull out sofa bed was just so springy and no padding at all. One of the worst sofa bed mattresses I've seen bit everything else was great.
Everything about this hotel is excellent and I would recommend it. I was only saddened and disappointed when I explained my mom had died and I needed to stay a bit longer in my room. They said the latest I could check out is two but they had no sort of compassion later check out or anything like that. Fine, but then don’t tell me that you have to get the rooms ready and that they are booked up and then offer me to purchase another night. How insensitive.
It was great hotel. Located in good location where everything is available. They good options for breakfast. We loved our stay. Definitely coming back.
Great stay, clean & comfortable, quiet, good breakfast variety, good hospitality, good rates.
Located close to airport and easy access to Canmore / Banff.
Costco next door, what more could you ask for.
Oh yes! Lowest tax in Canada.
They had an awesome continental breakfast in the morning, with lots of options to eat. The rooms were clean. The only negative review would be that the front desk was understaffed and you usually had to wait for service. Also our hotel keys for our room stopped working so we had to go get new ones after the first night.
The hotel was clean and nice, breakfast was good, but one day they made pork omlet and it was the only option that we had for omlet so my kid couldn't eat anything, because he only eats plain omlet for breakfast!
It was a great experience! The room was very clean, the pool and gym were clean and enjoyable. We were able to take our dog to the dog park which is directly beside the hotel! The staff was very friendly and the food was great! You can’t go wrong by staying here! We will definitely be returning!