The room and property were alright, it was the staff and service that were the problem. I had requested additional pillows in my reservation, but there was none in my room upon arrival. When I made a request to the front desk for the additional pillows, they told me to come and get them myself, then when I arrived at the desk, they only provided me with the pillows and NO pillow cases. They stated that they did NOT have any more!
The breakfast that was offered was mediocre at best! The dry toast was probably the highlight of it all! The waffle mix was watered down, the sausages were microwaved to "warm" and were slimy, and let's not even discuss their idea of "eggs".
The children were looking very forward to the waterslide and pool, but after the first time they went on the slide, they stated it hurt their backs and wouldn't go on it again. The hot tub jets didn't work, and you had to "beg" the front desk for pool towels BEFORE you went in.
Overall it was a place to stay, but I won't be back.