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"Everything was excellent, we were expecting a different room but the hotel reception man was great at making us happy and we ended up with the outdoor space we wanted the next day. Thanks for a lovely stay and the stuff are all excellent."

"Mein Aufenthalt im Sunset Bay war insgesamt in Ordnung, jedoch nichts Besonderes. Positiv hervorheben möchte ich die Kommunikation über WhatsApp, die stets unkompliziert und schnell verlief. Auch das Servicepersonal war überwiegend freundlich und hilfsbereit. Leider gab es einige Punkte, die meinen Aufenthalt deutlich beeinträchtigt haben. Der Poolbereich hat mir persönlich nicht besonders gefallen, da er oft sehr voll war und wenig Erholungswert bot. Zudem ist die Anlage sehr hügelig, sodass...

"Le personnel est agréable, l'hôtel en lieu même est bien situé et il y avait pas trop de monde . Par contre le buffet le soir pas exceptionnel et les boissons sont payantes même l'eau , la qualité n'est pas au rendez-vous pour un 5 étoiles idem pour le petit déjeuner pas mal de produits congelés . Revoir vos dessert car ils sont sans saveur et pratiquement tout le temps la même choses."

"This is an absolutely amazing hotel. The staff are exceptional, always warm, welcoming, and attentive, making every stay feel truly special. The food is outstanding, with an excellent choice and consistently high quality. I have been coming to this hotel for many years, and it never disappoints. Every visit feels just as special as the first, which is a real testament to the wonderful team and the exceptional standards they maintain. Without a doubt, this is the best hotel in Spain in my...

"Spazi grandi e bene organizzati. Piscine immerse in un bel parco e direttamente fronte mare. Personale molto attento efficiente e gentile."

"Nel complesso ottimo"

"The reception staff were amazing, very helpful and made the holiday feel special, they gave me an upgrade as my room wasn’t ready. The room was cleaned everyday, the room was very spacious and had everything I needed. The hotel was well situated for Adeje and was able to get around very easily. The hotel provided great breakfast and the entertainment was interesting 😂"

"There was only one restaurant despite what Expedia and online said our AC never worked and there were ants in our room"

"The room was clean and beautiful. The staff was also very nice. Angela was a great bartender and made sure we had an amazing time everyday. The food at the bar especially burgers, chicken sandwich, oysters, were all really good. Breakfast was amazing. The only downside was we had lost our key late at night. When arriving at the hotel at 1-2 am I was told that there was not another key available and we would have to wait until 7 am for someone to get a key. We were scolded for losing it . Which I...

"Great location, excellent food, close to beach , very clean, great staff"

"Egg lady behind counter was miserable and rude, also a group of 10 guys on a stag when it’s a couples/kids resort is unacceptable, especially when you say no stag/hens welcome, not fair not safe."

"Estancia muy agradable, de la habitación lo mejor la cama y la terraza , el servicio muy bueno por parte del perso al, al llegar tuve que esperar hasta las 4pm a que estuviera la habitación pero me ofrecieron una bebida de cortesía y estar en la piscina. La piscina grande y climatizada. Sin duda volveremos"

"Schone kamer personeel vriendelijk bar personeel toppers"

"Property could have been in a better location, the property we were staying at was at another resort across the road. It took them a while to locate our room. My mum has physical disabilities and we did request easy access room, even though they gave us a room with little stairs it was still a challenge for my mum and also the floors were slippery. Apartment was ok, could have been better but the balcony was with a great view."

"Amazing hotel. Quiet and beautiful. Very relaxing place in a great spot next to the beach. Skip the Japanese restaurant (slow and expensive for what you get. Can’t even make a Martini. ;) The buffet is great. Very nice staff in the hotel. Would go back!"

"Would come again. Nothing about the hotel I would change. The breakfast was amazing."

"If you book this hotel, make sure you choose the “Preferred Club” option. The location is excellent, and the hotel itself is nice and cozy. The pool is not very large, but it is big enough. The staff were great, except for one person who ruined an entire evening for us, I am not exaggerating! I still cannot believe someone could act so unprofessionally. There is no private hotel beach area, There is no beach access directly to the beach, so if access to the beach is important to you, I would...

"Limpio pero viejito"

"We stayed for 6 nights. First we are got room near the reception, it was very noisy at late evening and early morning. I asked to change the room , reception stuff change with out problem. Food was good and tasty , big variety. My son likes swimming pool, it is very clean , with salt and warm water. I recommend this hotel."