Excellent, professional, and friendly staff in all areas, reception, catering, house services, and maintenance. A very clean and well kept facility. Excellent central location, easy to get around the local shops and amenities. Quick ride from the airport. Highly recommended and will definitely stay here again when we return to Cairns.
Front desk staff are friendly, professional, and really go above and beyond. Rooms are comfortable and clean. Central, easy location. Nice breakfast option.
Great location, walkable to every where. It will be great to have sufficient towels for guests, e.g. hand towels each person. They do provide shower towel per person.
It will also be great to offer free water every day but looks like they only give you one free water bottle first day after check in.
The staff is very friendly and helpful.
Rooms have everything you need and reception is helpful. Make sure you are not put on a lower floor as the street outlook wasn’t the best and it was quite noisy. Also note that some of the rooms don’t have balconies or any type of outlook, some of the rooms face internal at the reception? which wasn’t the best first impression or what I was expecting. ended up paying more for a balcony facing a noisy street with no real outlook also on the first floor. Pool isn’t the best and bar was closed at 10pm on a Friday night. Good place to stay for a room and plan to be somewhere else most of the time.