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"Our overall stay at this hotel was excellent. The one that stood out most was that all the staff were so friendly and helpful. The location is great, and the rooms are clean and modern. The only downside I’ve noticed is that the beds aren’t as comfy. The bed I had I could feel the spring on my back. I think beds need to be updated. Otherwise, the rooms are great. We didn’t have time to use the amenities such as pool, gym etc. We also didn’t get a chance to have the hotel breakfast, because we have family in town, that we were pretty much just in and out of the hotel for the duration of our stay. That being said, I would definitely book and stay at this hotel again!!"

"Excellent service and great breakfast selection "

"As always a wonderful stay at the Shang Makati. Thank you. 🙏 "

"We had a really pleasant stay and would definitely recommend it. The staff were genuinely friendly and always helpful, making the whole experience feel welcoming from start to finish. Everything was kept very clean and well-maintained, which made it even more comfortable to relax. One of the highlights was the huge buffet, with plenty of variety to choose from, so there was always something for everyone. Overall, it was a great stay with excellent service, cleanliness, and food."

"Breakfast was good. A little pricy for what they were offering on the menu/buffet. But everything was cooked well and tasted fresh. Staff was caring, and service was good when asked. Thank you for the hospitality. "

"Love the location and the staff. Hotel has started to look a bit dated though. But not too much. I was in one of the floors with lounge access , unfortunately could never try the free cocktails because it was always full! They tried to help by giving us seats in the meeting room 😁 Also the tea and refreshments in lounge isn’t worth the effort. It’s a cake with your choice of tea or coffee. The breakfast buffet spread in the main restaurant is amazing ! All in all, it’s a good place to stay a night or two , don’t spend on the higher value rooms though. "

"The room was spacious! Really great layout with a separate couch for lounging around. Housekeeping was amazing and accommodating to our late check out, even bringing us fresh towels so we could shower before leaving for the airport. Concierge was always helpful & present! We always felt safe around the hotel & surrounding! Great traffic control by hotel staff (necessary since the area is so busy)! Christian at Check in was efficient, friendly & informative. Highly recommend staying here if you like to eat, shop & be not too far from NAIA! "

"Raffy is the best! Great staff"

"The complimentary breakfast was on point. They provided a shuttle to the mall of asia free of charge. The staff was very professional very welcoming and very helpful. This was my second time staying in this hotel and i plan to stay again"