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"solid choice. i would make sure what the schedule is for cleaning the room during your stay, it wasn’t an issue but they did miss us for trash/fresh towels (2 night stay so not an issue)"

"The customer service was phenomenal including an excellent restaurant on site and free shuttle!"

"For the price of the hotel was extremely well maintained housekeeping, staffless the herb, all on all of your nice newer property"

"Room was great. For the most part clean, could be cleaner. But great experience and great bed, and overall a great experience."

"We appreciated the shuttle service to Mayo Clinic. Located in a growing business area on the Southwest Side, there is dining walkable to the hotel."

"It was a very clean and well maintained hotel"

"This place is disgusting, seems to be a month to month living facility more than a Hotel. Honestly will never, suggest this place to anyone with a family. I pre registered my rooms moths in advance to have rooms at least on the same floor. I showed up they had a room on the 2nd floor and a room in the 5th floor. If you want quality service and a quality stay, this IS NOT the space for you"

"Every thing was perfect!"

"It is a great hotel. The facilities are new-looking, and the EV charging is free. plentiful and handy, and the breakfast has many options -- including for vegans. We did have a closet door falling off, and there were no signs explaining how to lower the blinds (it was an unlabled walls switch far from the blinds). I would suggest signage on that."

"Never replaced towels daily. Doesn’t offer toothbrush or toothpaste.Rooms are dingy and old. Breakfast is ok. Pool facilities are ok. Management is nonchalant but one desk attendant was really nice . A young black guy. Would never stay at this hotel again. Only booked because of the shuttle bus to the hospital. Don’t book because if the price . Spend that extra $20 and go somewhere better. Thank me later"

"Staff"

"Above average Holiday Inn Express."

"Great bed!!"

"Perfect environment to relax"

"Great experience at the hotel itself. Poor experience with Expedia. Got the complete runaround when trying to cancel one of three rooms. Bought insurance to prevent exactly this and got no where. Won’t book through them again."

"Close"

"Great place"

"Beck helped me check in . She was wonderful! I had a lot of trouble getting the A/C to not be so cold so I just unplugged it."

"The restaurant Essex told us hours open that were untrue. But the bar staff were good. Our room thermostat didn’t work. It was set on cold so we were cold. The cleaning staff were extraordinary and helpful and responsive. The hotel should honor the unions negotiations and give the workers a decent contract. We wouldn’t have stayed there if we’d have known about that union busting."

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