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"The staff are responsive and kind, the grounds are lovely, and the rooms were nice. "

"Friendly staff, spacious rooms, and a relaxing garden area. I would recommend this lodge to families, couples, and solo travelers looking for a peaceful stay in Musanze"

"The staff was very friendly and more attentive than any other hotel I have ever stayed at. The lodge itself is very outdated the price was high but so are all the other ones in the area."

"Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area. "

"Great customer care"

"Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze."

"This hotel is the best place to stay in Kinigi/to gorilla trek! It’s the closest lodge to the Dian Fossey campus and women’s village, and the staff is exceptional. They are very friendly and helpful and went above and beyond. We loved that we’d come back to the hotel and they’d clean our shoes and give us a foot massage. They’d also get a fire going in your room while you are having dinner. We’d come back to bed with a heated bed (thanks to a warm water bottle they place in there) and a fire...

"Really nice stay. The staff was super friendly and supportive. The room was very spacious and the breakfast was very nice too. It's also located just 5 minutes driving to the National Park. Would highly recommend it. "