6/10 พอใช้
Leighanne
เดินทางกับคู่รัก
6 ก.ย. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Overall we had high expectations for this property after coming from an amazing place in Seoul. Unfortunately we were disappointed by the rather impersonal customer service. When we arrived for check in after the appointed check in time, we were told that the room wasn’t ready. The suggested solution was that we wait in the lounge (only after we suggested an alternate room, was this option explored). This was after a long queue to check in (which can be expected at large hotels so we understood). The price of in room amenities and food at the hotel was quite high for what was offered. The room was quiet and clean and comfortable with an absolutely incredible view which was a huge plus. Unfortunately the pool was closed one whole day for cleaning so we were only able to use the pool once during our stay and for a short period of time. We were also disappointed that there was no option to pay for a late check out. We were happy with the location and there was one concierge, shout out to Leo, who was super helpful and made our stay infinitely better.
Leighanne
เข้าพัก 5 คืน, สิงหาคม 2025
