Search Luxury Hotels in Bury St Edmunds

"The classic room we booked was very tired and dated. The walls, especially around switchesX were marked, worn and grubby. The bathroom was especially bad, dusty, mouldy and generally needs a refurb - I felt dirty using it! The decoration, fixtures and fittings were extremely dated. The carpets were marked and stained. The hallway was like a labyrinth, and creaked loudly as other guests walked down it past the room. The outlook was a rear court yard, very minimal natural light in the room. The room doors slam loudly, so between that and the hallway our sleep was disturbed often. The bed was average, small double - bedding was clean at least. We were charged £10 extra for a bed for our 2.5 year old son to sleep in. Nobody asked us how our visit was, even on check out. The rest of the hotel looks in need of a good clean and refurb."

"Easy check in and was ready much earlier than anticipated. Breakfast was so fresh and lots of choice. Room was spotless. Communal areas were lovely."

"Great location, friendly staff and spacious luxurious rooms. Breakfast was fantastic, lots of choice and excellent quality."

"Breakfast was good although large dessert spoons for cereal was weird. Staff were great, helpful and friendly. Rather thin walls in the room lead to some noise from neighbours."

"Could you please bring your own bags down. Our consierge is very busy. Junior suite dark small and poor. Reception so poor. "