Search Hotels with Pool in Burslem

"Really friendly and helpful staff. Breakfast was really busy the morning we were there and they managed everything really professionally."

"The room was a little tired but ok for what we paid. We were hoping to get room service when we arrived but that didn’t appear to be a thing since there was no menu (or any other hotel information) in the room. We headed to the restaurant where we were waited on by a lovely young lady (Matilda?) However, the food was not good at all. The menu was very limited and uninspiring. We were served the driest pork belly bites we’ve ever tasted (like they’d been reheated multiple times), brown salad leaves, stale, toasted bread sold as focaccia and it wasn’t cheap. Unfortunately breakfast wasn’t much better with multiple items run out (no sausages and minimal beans) despite it not being busy. When I mentioned this to one of the staff there was no apology, just an acknowledgment (which I believe was acted on but too late for us). I’ve stayed multiple times in another De Vere property which has always been fantastic. This one falls way short of the same standard. It was fine for a basic stop over but nothing more."

"Definitely book a room in the old part if possible. The new wing is beautiful and clean....but it takes about 10 minutes from check in to find your room...but you'll need a map! Gorgeous grounds, food was delicious. Will visit again."

"Really disappointed with this property to be honest. Stayed for 1 night with our daughters for a treat after they had been competing in a gymnastic competition close by. Receptionist had our booking wrong on arrival and only gave us 1 room instead of 2. The rooms were meant to be 2 x suites, but they just gave us 1 x suite and 1 x normal room. Told that if we wanted to use the swimming pool that would be an extra £20 per person, didn't see any mention of that on the booking info or hotel info page. We also booked a table at 8:30pm in the golf clubhouse restaurant for dinner. When we got there we were told it it would be over an hour wait for food as they had a party of 32 in. Ended up having to order KFC on deliveroo to eat in the room as was tool late to then eat in the other restaurant. On paper this should have been a really nice nights stay, but wish we hadn't bothered."

"Small but comfortable and clean room. As it is historic and old building atmoaphere was incredible, but it wont have the new big windows in the room etc. But beautiful, comfortable stay"

"Lovely hotel. Shame about the wedding party. They were very loud but that can’t be helped. Otherwise the bed was awesome and staff were really nice"

"All okay with staff breakfast and bar but room size was too small and double bed size not enough for two adults"

"Out of all the many UK hotels I have stayed in, this outranked them. The staff were very welcoming, informative and the room was fitted out to a high standard. Well worth the visit - evening meal - steak cooked with a good balance of flavour and breakfast really good."