เกสต์เฮาส์ใน เบิร์นลีย์

"The heating was off in the middle of winter Neither bedside lamps worked The wardrobe was a filing cabinet There was no shower gel in the dispenser Teabags were open to the elements - should be sealed There was only 1 toilet roll. When the property is not manned there should be spares"

"Overall it was not a good place to stay"

"Room was very clean as was the bathroom. It had everything you needed and it was all clearly labelled. Kingsize bed was really comfy. Curtains were blackout so no light got through. Situated in a lovely quiet area so there was no noise throughout the night. Throughly enjoyed the room. Had no issues are complaints. "

"Staff were very helpful, quick easy check in. Nice room with comfortable bed."

"Ran by a wonderful couple who are really friendly and accommodating. The lodge is in a beautiful location and the facilities and room are lovely. Breakfast was included and we were asked beforehand what we wanted so it would be ready for the time we requested. And it tasted wonderful. Me and my girlfriend have visited here twice now and I'd greatly recommend a stay here."

"Owner was rude before we even got to the property (sent me a video telling me she was fed up of lazy people and came across very aggressive). When we arrived at the property it was in poor condition. There was black mold in the bedrooms, missing paint on the walls which were barely covered by paintings. It said it could sleep 12 people but it barely fit 8 of us. There was a limit on the time we could go into the garden and use the hot tub. Also there was a camera pointed directly at the hottub...